Promotes effective teamwork and communication within the interdisciplinary team members. Includes tools and strategies to enhance shared decision-making, mutual respect, and coordinated resident care. 

Intra-professional collaboration

Promotes effective teamwork and communication within the interdisciplinary team members. Includes tools and strategies to enhance shared decision-making, mutual respect, and coordinated resident care. 

External link
The website gives an overview on the accreditation program for long-term care called Qmentum Global for Long-Term Care. Reference: Accreditation Canada (n.d.). Qmentum Global™ for Long-Term Care (accreditation.ca).    
External link
This website provides an overview of the Accreditation Canada program for long-term care called, Qmentum Global for Long-Term Care. Reference: Accreditation Canada (n.d.). Qmentum Global for Long-Term Care.  
External link
This article describes the results of a consultation facilitated during the June 2017 CNA annual meeting of members. It outlines some of the opportunities nurses have to provide input into future CNA initiatives on strengthening intra-professional collaboration. © Copyright 2025 Canadian Nurses Association
External link
CNA is the national professional voice of registered nurses in Canada. Representing nearly 139,000 registered nurses, CNA’s members include: Provincial and territorial nursing associations and colleges Independent RNs from Ontario and Quebec Retired nurses Canadian Nursing Students’ Association Canadian Network of Nursing Specialties © Copyright 2025 Canadian Nurses Association.
External link
There are nurse mentors throughout Canada who support and assist aspiring nurses through the Canadian Nurses Association (CNA) Certification Mentorship Program. Nurse mentors have current CNA certification and at least three years of experience in a nursing specialty. The toolkit offers guidance for the process. Revised December 2021
External link
This is a short and breezy introduction to coaching and the GROW model Reference: Heath, M. (2015) 
External link
This link takes you to the Canadian Nurses Association page that explains the Code of Ethics and the 7 values related to the nursing profession. © Copyright 2025 Canadian Nurses Association
External link
This document on a collaborative practice was created by three nursing regulatory bodies in Alberta.  The paper incorporates five principles that are believed to maximize client health-care outcomes and effective teamwork. The content is transferrable and relevant to nurses practicing in Ontario. 
External link
College of Nurses of Ontario- Code of Conduct for Nurses is a guide to support nurses with the professional practice standards by providing detailed guidance nurses require for safe and ethical care. The website includes information, the guiding document and related video.  © 2025 College of Nurses of Ontario  
External link
This College of Nurses of Ontario document defines scope of practice for nurses. July 2025  
External link
Findings from a quality improvement project which aimed to focused on understanding the problems related to information exchanges between nurses.  Christine Johnson, RN, MN, GNC(C), is a Clinical Nurse Specialist in the Rehab and Geriatric Program, Health Sciences Centre, Winnipeg. Tricia Carta, RN, MN, is a Clinical Nurse Specialist in the Burn Program, Health Sciences Centre. Karen Throndson, RN, MN, is a Clinical Nurse Specialist in the Cardiac Program, Health Sciences Centre.
External link
This tips and tools guide is designed to assist you to better understand and learn how to plan, provide, develop and sustain interprofessional health care in your work environment. Registered Nurses of Ontario ( 2013) Developing and Sustaining Interprofessional Health Care: Tips and Tools for Health-care Teams, Toronto. ON.  
External link
This tips and tools guide is designed to assist you to better understand and learn how to plan, provide, develop and sustain interprofessional health care in your work environment. The information contained in this guide is based on the RNAO Healthy Work Environment Best Practice Guideline: Developing and Sustaining Interprofessional Health Care: Optimizing Patient, Organizational and Systems Outcomes and includes an Interprofessional Competency Framework Self-Assessment Tool.  
External link
Les présentes lignes directrices sur les pratiques exemplaires, Développement et maintien des soins de santé interprofessionnels : optimisation des résultats pour le patient/client, l’organisme et le système sont conçues pour favoriser des milieux de travail sains. Les présentes lignes directrices déterminent les pratiques exemplaires pour faciliter, améliorer et maintenir le travail d’équipe ainsi que la collaboration interprofessionnelle, et pour accroître les résultats positifs pour les patients/clients, les systèmes et les organisations. Association des infirmières et infirmiers autorisés de l’Ontario. (2013). Développement et maintien des soins de santé interprofessionnels : optimisation des résultats pour le patient/client, l’organisme et le système. Toronto, Canada: Autheur.      
External link
This HelpGuide.org resource addresses being a good listener, nonverbal signal, keep stress in check and how to assert yourself. ©1999-2025 HelpGuide.org
External link
Healthy Workforce Institute provides scripts healthcare leaders can use when addressing unprofessional behaviours. Eight common disruptive situations are provided followed with scripts on how to handle them. © 2025 Healthy Workforce Institute®
Document
This table provides sample structure, process and outcome indicators which may be useful for organizations to measure their quality progress and change. Reference: Registered Nurses’ Association of Ontario (RNAO) (2016). Intra-professional Collaborative Practice among Nurses, Second Edition, pages 50 - 53. Toronto, Ontario: Registered Nurses’ Association of Ontario. 
External link
Health Force Ontario is the province’s strategy to ensure that Ontarians have access to the right number and mix of qualified health care providers, now and in the future. Included on the site is information about the Nursing Graduate Guarantee Initiative. © King's Printer for Ontario, 2025 
External link
Each of RNAO’s interest groups represents a unique specialty or population within the nursing spectrum. Together they illustrate the remarkable diversity of the profession. They offer a range of professional resources and support, both personal and sometimes financial, through bursaries and awards.The Registered Nurses' Association of Ontario (RNAO) offers many money-saving benefits that can more than offset your membership fees. RNAO members benefit from membership in a variety of ways. Through conferences, institutes, interest groups, online communities and chapter activities, RNAO provides knowledge-rich, exclusive networking opportunities for members to cultivate rewarding personal and professional relationships. Registered Nurses Association of Ontario. Special Interest Group. Toronto, ON, Canada. 
Document
A tool to assist with comparing your organization’s current practice with evidence-based RNAO best practice recommendations. Registered Nurses Association of Ontario (2016). Opportunity Analysis-Intra-professional Collaborative Practice Among Nurses. Toronto, ON.
External link
The brief and general introduction examines what communities of practice are and identifies 3 crucial characteristics. Many other examples of CoPs are also available Reference: Wenger-Trayner, E., & Wenger-Trayner B.(2015).   
External link
A series of 2-minute videos promoting kindness in the workplace by Renee Thompson. The focus is on helping people to be kind, cope and care with the challenges of the workplace.  
External link
The Nursing Act establishes the mandate of the College of Nurses of Ontario and defines a scope of practice for the nursing profession College of Nurses of Ontario Feb 2025 03 02
External link
Renee Thompson, Registered Nurse, has a series of short videos on nurse bullying with practical strategies for addressing nurse bullying and behaviour change for a healthy workplace. Reference: Thompson, R (2021). Nurse Bullying: Coffee and Conversation. © 2025 Healthy Workforce Institute®
External link
This 3-minute video by Renee Thompson, discusses bullying and incivility and emphasizes that workplace culture is everyone's responsibility. Reference: Thompson, R (2021).  © 2025 Healthy Workforce Institute®
External link
The Nurse Practitioner practice standard outlines the accountabilities specific to Nurse Practitioners (NPs) in Ontario, also referred to as Registered Nurses in the Extended Class. NPs are also responsible for adhering to all relevant legislation, as well as other applicable CNO standards and guidelines. © College of Nurses of Ontario, 2025
External link
Website for the Nurse Practitioners' Association of Ontario which represents nurse practitioners in all levels of health care: primary, secondary and tertiary care. 
External link
Ontario Personal Support Worker Association (OPSWA) website provides access to information, resources and tools to help PSWs do their job better and with more confidence.  
External link
Intra-professional collaboration, is a position paper issued by the Canadian Nurses' Association which outlines their position, values and beliefs on the obligation and concepts a regulated nurse must meet to achieve an intra-professional practice. Canadian Nurses' Association (2020)  
External link
The Preceptor Education Program is an online interprofessional program that consists of nine interactive learning modules. The modules include downloadable resources, learning exercises, video case scenarios and references. Learning is self-directed in that modules are self-directed and do not need to be completed in any particular order. Many of the modules are designed so that preceptors and students can work through them together. After completing a reflective note, a certificate can be printed at the end of each module to record the education completed. Reference: Kinsella, E.A., Bossers, A., Ferguson, K., Jenkins, K., Bezzina, M.B., MacPhail, A., Moosa, T., Schurr, S., Whitehead, J. & Hobson, S. (2016). Preceptor Education Program for health professionals and students. (2nd ed.) London, ON: The University of Western Ontario. Retrieved from: www.preceptor.ca
External link
The Registered Nurses’ Association of Ontario (RNAO) is the professional association representing registered nurses, nurse practitioners and nursing students in Ontario. The site provides information about membership, best practice guidelines, policy/political action and events. © 2025 RNAO. All rights reserved.
External link
The Registered Practical Nurses Association of Ontario (WeRPN) website, has information about membership, education, advocacy, research and events for RPNs.   
External link
Developed through a national advisory group and broad consultation, this framework supports RNs in collaborating with partners to plan a health-care system that reflects the needs and priorities of Canadians. © Copyright 2025 Canadian Nurses Association
External link
This guideline identifies best practices to enable, enhance and sustain teamwork and interprofessional collaboration, and to enhance positive outcomes for patients/clients, systems and organizations. It is based on the best available evidence; where evidence was limited, the recommendations were based on the consensus of expert opinion. Registered Nurses’ Association of Ontario. (2013). Developing and Sustaining Interprofessional health care. Toronto, ON. Author. 
External link
For the purpose of this document, Interprofessional is defined as: Multiple health disciplines with diverse knowledge and skills who share an integrated set of goals and who utilize interdependent collaboration that involves communication, sharing of knowledge and coordination of services to provide services to patients/clients and their care-giving systems. This best practice guideline, Developing and Sustaining Interprofessional Health Care: Optimizing patients/clients, organizational, and system outcomes is intended to foster healthy work environments. The focus in developing this guideline was identifying attributes of interprofessional care that will optimize quality outcomes for patients/clients, providers, teams, the organization and the system. This guideline identifies best practices to enable, enhance and sustain teamwork and interprofessional collaboration, and to enhance positive outcomes for patients/clients, systems and organizations. It is based on the best available evidence; where evidence was limited, the recommendations were based on the consensus of expert opinion. Registered Nurses’ Association of Ontario. (2013). Developing and sustaining interprofessional health care: Optimizing patients/clients, organizational, and systems outcomes. Toronto, ON: Author.    
External link
This guideline, is focused on collaborative practice amongst three types of nursing professionals – registered nurse (RN), registered practical nurse (RPN) and nurse practitioner (NP) – and explores what fosters healthy work environments for them, aware that collaboration must align with the needs of the patient or client. This best practice guideline was developed to assist nurses, nursing leaders, other health professionals and senior managers to enhance positive outcomes for patients/clients (individual/family/group/community), nurses, and the organization through intra-professional collaborative practice.  The guideline identifies- best practices for intra-professional practice; and the organizational culture, values and relationships, and the structures and processes required, for developing and sustaining effective intra-professional nursing practice among nurses. Reference: Registered Nurses’ Association of Ontario (2016). Intra-professional Collaborative Practice among Nurses. Toronto, ON. Author
External link
The purpose of this Guideline is to provide evidence-based recommendations that promote and sustain the undergraduate nursing student’s application of knowledge to practice in a variety of clinical learning environments. The Guideline explores the relationships among and between students and nursing educators, nursing staff, preceptors, and diverse health-care team members, and it considers their influence on the quality of practice education, professional socialization, and nursing excellence. Registered Nurses’ Association of Ontario (2016). Practice Education in Nursing. Toronto, ON. Author.
External link
This quick reference guide was created to support the uptake of the RNAO Best Practice Guideline Practice Education in Nursing. The full Guideline is available for free download from the RNAO website and this toolkit. This quick reference guide is targeted for nurses who are educators, preceptors, or mentors for undergraduate nursing students as a quick and easy way to review the Guideline recommendations. It will also be useful for educational institutions and service agencies implementing the Guideline. We encourage users of this quick reference guide to refer to the full Guideline for more complete and detailed information related to providing quality practice education for nursing students. Reference: Registered Nurses’ Association of Ontario (2016). Practice Education in Nursing. Toronto, ON. Author.
External link
Learn to identify professional practices that enhance outcomes for nurses, the recipients of nursing services, organizations and systems. Through implementation of this guideline, you will learn: To identify the organizational culture, values and relationships and the structures and processes required for developing and sustaining effective professional practices Professional practice involves structures and processes needed to achieve outcomes. Ensuring professional practice standards involves being accountable to your workplace for your actions and the implementation of a high ethical standard. Through translating knowledge into action, professional practice standards are met. This guideline provides evidence-based recommendations for RNs and RPNs on best nursing practices for professionalism in nursing. Registered Nurses’ Association of Ontario. (2007). Professionalism in nursing. Toronto, ON, Canada: Author.
External link
The Registered Nurses' Association of Ontario (RNAO) RN Careers- The career site for nurses, website offers career opportunities and resources for job seekers, new nurses, mid and late career nurses and employers. © 2021 - 2025 RNAO
External link
This document defines scope of practice for regulated health professional, outlines controlled acts and identifies who is appropriate to perform controlled acts. © College of Nurses of Ontario, 2025
External link
The article highlights the basics of shared governance and how to establish committees and outlines the role of a quality committee. Reference: Ward. J. (nd) Retrieved from http://www.nursetogether.com/shared-governance-what-exactly-it © 2025 NurseTogether 
Document
This table provides sample structure, process and outcome indicators which may be useful for organizations to measure their quality progress and change. Reference: Registered Nurses’ Association of Ontario (RNAO) (2016). Intra-professional Collaborative Practice among Nurses, Second Edition, pages 50 - 53. Toronto, Ontario: Registered Nurses’ Association of Ontario. 
External link
This guideline identifies best practices to enable, enhance and sustain teamwork and interprofessional collaboration, and to enhance positive outcomes for patients/clients, systems and organizations. It is based on the best available evidence; where evidence was limited, the recommendations were based on the consensus of expert opinion. Registered Nurses’ Association of Ontario. (2013). Developing and Sustaining Interprofessional health care. Toronto, ON. Author. 
External link
For the purpose of this document, Interprofessional is defined as: Multiple health disciplines with diverse knowledge and skills who share an integrated set of goals and who utilize interdependent collaboration that involves communication, sharing of knowledge and coordination of services to provide services to patients/clients and their care-giving systems. This best practice guideline, Developing and Sustaining Interprofessional Health Care: Optimizing patients/clients, organizational, and system outcomes is intended to foster healthy work environments. The focus in developing this guideline was identifying attributes of interprofessional care that will optimize quality outcomes for patients/clients, providers, teams, the organization and the system. This guideline identifies best practices to enable, enhance and sustain teamwork and interprofessional collaboration, and to enhance positive outcomes for patients/clients, systems and organizations. It is based on the best available evidence; where evidence was limited, the recommendations were based on the consensus of expert opinion. Registered Nurses’ Association of Ontario. (2013). Developing and sustaining interprofessional health care: Optimizing patients/clients, organizational, and systems outcomes. Toronto, ON: Author.    
External link
The website gives an overview on the accreditation program for long-term care called Qmentum Global for Long-Term Care. Reference: Accreditation Canada (n.d.). Qmentum Global™ for Long-Term Care (accreditation.ca).    
External link
This website provides an overview of the Accreditation Canada program for long-term care called, Qmentum Global for Long-Term Care. Reference: Accreditation Canada (n.d.). Qmentum Global for Long-Term Care.  
External link
This article describes the results of a consultation facilitated during the June 2017 CNA annual meeting of members. It outlines some of the opportunities nurses have to provide input into future CNA initiatives on strengthening intra-professional collaboration. © Copyright 2025 Canadian Nurses Association
External link
CNA is the national professional voice of registered nurses in Canada. Representing nearly 139,000 registered nurses, CNA’s members include: Provincial and territorial nursing associations and colleges Independent RNs from Ontario and Quebec Retired nurses Canadian Nursing Students’ Association Canadian Network of Nursing Specialties © Copyright 2025 Canadian Nurses Association.
External link
There are nurse mentors throughout Canada who support and assist aspiring nurses through the Canadian Nurses Association (CNA) Certification Mentorship Program. Nurse mentors have current CNA certification and at least three years of experience in a nursing specialty. The toolkit offers guidance for the process. Revised December 2021
External link
This is a short and breezy introduction to coaching and the GROW model Reference: Heath, M. (2015) 
External link
This link takes you to the Canadian Nurses Association page that explains the Code of Ethics and the 7 values related to the nursing profession. © Copyright 2025 Canadian Nurses Association
External link
This document on a collaborative practice was created by three nursing regulatory bodies in Alberta.  The paper incorporates five principles that are believed to maximize client health-care outcomes and effective teamwork. The content is transferrable and relevant to nurses practicing in Ontario. 
External link
College of Nurses of Ontario- Code of Conduct for Nurses is a guide to support nurses with the professional practice standards by providing detailed guidance nurses require for safe and ethical care. The website includes information, the guiding document and related video.  © 2025 College of Nurses of Ontario  
External link
This College of Nurses of Ontario document defines scope of practice for nurses. July 2025  
External link
Findings from a quality improvement project which aimed to focused on understanding the problems related to information exchanges between nurses.  Christine Johnson, RN, MN, GNC(C), is a Clinical Nurse Specialist in the Rehab and Geriatric Program, Health Sciences Centre, Winnipeg. Tricia Carta, RN, MN, is a Clinical Nurse Specialist in the Burn Program, Health Sciences Centre. Karen Throndson, RN, MN, is a Clinical Nurse Specialist in the Cardiac Program, Health Sciences Centre.
External link
This tips and tools guide is designed to assist you to better understand and learn how to plan, provide, develop and sustain interprofessional health care in your work environment. Registered Nurses of Ontario ( 2013) Developing and Sustaining Interprofessional Health Care: Tips and Tools for Health-care Teams, Toronto. ON.  
External link
This tips and tools guide is designed to assist you to better understand and learn how to plan, provide, develop and sustain interprofessional health care in your work environment. The information contained in this guide is based on the RNAO Healthy Work Environment Best Practice Guideline: Developing and Sustaining Interprofessional Health Care: Optimizing Patient, Organizational and Systems Outcomes and includes an Interprofessional Competency Framework Self-Assessment Tool.  
External link
Les présentes lignes directrices sur les pratiques exemplaires, Développement et maintien des soins de santé interprofessionnels : optimisation des résultats pour le patient/client, l’organisme et le système sont conçues pour favoriser des milieux de travail sains. Les présentes lignes directrices déterminent les pratiques exemplaires pour faciliter, améliorer et maintenir le travail d’équipe ainsi que la collaboration interprofessionnelle, et pour accroître les résultats positifs pour les patients/clients, les systèmes et les organisations. Association des infirmières et infirmiers autorisés de l’Ontario. (2013). Développement et maintien des soins de santé interprofessionnels : optimisation des résultats pour le patient/client, l’organisme et le système. Toronto, Canada: Autheur.      
External link
This HelpGuide.org resource addresses being a good listener, nonverbal signal, keep stress in check and how to assert yourself. ©1999-2025 HelpGuide.org
External link
Healthy Workforce Institute provides scripts healthcare leaders can use when addressing unprofessional behaviours. Eight common disruptive situations are provided followed with scripts on how to handle them. © 2025 Healthy Workforce Institute®
External link
Health Force Ontario is the province’s strategy to ensure that Ontarians have access to the right number and mix of qualified health care providers, now and in the future. Included on the site is information about the Nursing Graduate Guarantee Initiative. © King's Printer for Ontario, 2025 
External link
Each of RNAO’s interest groups represents a unique specialty or population within the nursing spectrum. Together they illustrate the remarkable diversity of the profession. They offer a range of professional resources and support, both personal and sometimes financial, through bursaries and awards.The Registered Nurses' Association of Ontario (RNAO) offers many money-saving benefits that can more than offset your membership fees. RNAO members benefit from membership in a variety of ways. Through conferences, institutes, interest groups, online communities and chapter activities, RNAO provides knowledge-rich, exclusive networking opportunities for members to cultivate rewarding personal and professional relationships. Registered Nurses Association of Ontario. Special Interest Group. Toronto, ON, Canada. 
External link
The brief and general introduction examines what communities of practice are and identifies 3 crucial characteristics. Many other examples of CoPs are also available Reference: Wenger-Trayner, E., & Wenger-Trayner B.(2015).   
External link
A series of 2-minute videos promoting kindness in the workplace by Renee Thompson. The focus is on helping people to be kind, cope and care with the challenges of the workplace.  
External link
The Nursing Act establishes the mandate of the College of Nurses of Ontario and defines a scope of practice for the nursing profession College of Nurses of Ontario Feb 2025 03 02
External link
Renee Thompson, Registered Nurse, has a series of short videos on nurse bullying with practical strategies for addressing nurse bullying and behaviour change for a healthy workplace. Reference: Thompson, R (2021). Nurse Bullying: Coffee and Conversation. © 2025 Healthy Workforce Institute®
External link
This 3-minute video by Renee Thompson, discusses bullying and incivility and emphasizes that workplace culture is everyone's responsibility. Reference: Thompson, R (2021).  © 2025 Healthy Workforce Institute®
External link
The Nurse Practitioner practice standard outlines the accountabilities specific to Nurse Practitioners (NPs) in Ontario, also referred to as Registered Nurses in the Extended Class. NPs are also responsible for adhering to all relevant legislation, as well as other applicable CNO standards and guidelines. © College of Nurses of Ontario, 2025
External link
Website for the Nurse Practitioners' Association of Ontario which represents nurse practitioners in all levels of health care: primary, secondary and tertiary care. 
External link
Ontario Personal Support Worker Association (OPSWA) website provides access to information, resources and tools to help PSWs do their job better and with more confidence.  
External link
Intra-professional collaboration, is a position paper issued by the Canadian Nurses' Association which outlines their position, values and beliefs on the obligation and concepts a regulated nurse must meet to achieve an intra-professional practice. Canadian Nurses' Association (2020)  
External link
The Preceptor Education Program is an online interprofessional program that consists of nine interactive learning modules. The modules include downloadable resources, learning exercises, video case scenarios and references. Learning is self-directed in that modules are self-directed and do not need to be completed in any particular order. Many of the modules are designed so that preceptors and students can work through them together. After completing a reflective note, a certificate can be printed at the end of each module to record the education completed. Reference: Kinsella, E.A., Bossers, A., Ferguson, K., Jenkins, K., Bezzina, M.B., MacPhail, A., Moosa, T., Schurr, S., Whitehead, J. & Hobson, S. (2016). Preceptor Education Program for health professionals and students. (2nd ed.) London, ON: The University of Western Ontario. Retrieved from: www.preceptor.ca
External link
The Registered Nurses’ Association of Ontario (RNAO) is the professional association representing registered nurses, nurse practitioners and nursing students in Ontario. The site provides information about membership, best practice guidelines, policy/political action and events. © 2025 RNAO. All rights reserved.
External link
The Registered Practical Nurses Association of Ontario (WeRPN) website, has information about membership, education, advocacy, research and events for RPNs.   
External link
Developed through a national advisory group and broad consultation, this framework supports RNs in collaborating with partners to plan a health-care system that reflects the needs and priorities of Canadians. © Copyright 2025 Canadian Nurses Association
External link
This guideline, is focused on collaborative practice amongst three types of nursing professionals – registered nurse (RN), registered practical nurse (RPN) and nurse practitioner (NP) – and explores what fosters healthy work environments for them, aware that collaboration must align with the needs of the patient or client. This best practice guideline was developed to assist nurses, nursing leaders, other health professionals and senior managers to enhance positive outcomes for patients/clients (individual/family/group/community), nurses, and the organization through intra-professional collaborative practice.  The guideline identifies- best practices for intra-professional practice; and the organizational culture, values and relationships, and the structures and processes required, for developing and sustaining effective intra-professional nursing practice among nurses. Reference: Registered Nurses’ Association of Ontario (2016). Intra-professional Collaborative Practice among Nurses. Toronto, ON. Author
External link
The purpose of this Guideline is to provide evidence-based recommendations that promote and sustain the undergraduate nursing student’s application of knowledge to practice in a variety of clinical learning environments. The Guideline explores the relationships among and between students and nursing educators, nursing staff, preceptors, and diverse health-care team members, and it considers their influence on the quality of practice education, professional socialization, and nursing excellence. Registered Nurses’ Association of Ontario (2016). Practice Education in Nursing. Toronto, ON. Author.
External link
This quick reference guide was created to support the uptake of the RNAO Best Practice Guideline Practice Education in Nursing. The full Guideline is available for free download from the RNAO website and this toolkit. This quick reference guide is targeted for nurses who are educators, preceptors, or mentors for undergraduate nursing students as a quick and easy way to review the Guideline recommendations. It will also be useful for educational institutions and service agencies implementing the Guideline. We encourage users of this quick reference guide to refer to the full Guideline for more complete and detailed information related to providing quality practice education for nursing students. Reference: Registered Nurses’ Association of Ontario (2016). Practice Education in Nursing. Toronto, ON. Author.
External link
Learn to identify professional practices that enhance outcomes for nurses, the recipients of nursing services, organizations and systems. Through implementation of this guideline, you will learn: To identify the organizational culture, values and relationships and the structures and processes required for developing and sustaining effective professional practices Professional practice involves structures and processes needed to achieve outcomes. Ensuring professional practice standards involves being accountable to your workplace for your actions and the implementation of a high ethical standard. Through translating knowledge into action, professional practice standards are met. This guideline provides evidence-based recommendations for RNs and RPNs on best nursing practices for professionalism in nursing. Registered Nurses’ Association of Ontario. (2007). Professionalism in nursing. Toronto, ON, Canada: Author.
External link
The Registered Nurses' Association of Ontario (RNAO) RN Careers- The career site for nurses, website offers career opportunities and resources for job seekers, new nurses, mid and late career nurses and employers. © 2021 - 2025 RNAO
External link
This document defines scope of practice for regulated health professional, outlines controlled acts and identifies who is appropriate to perform controlled acts. © College of Nurses of Ontario, 2025
External link
The article highlights the basics of shared governance and how to establish committees and outlines the role of a quality committee. Reference: Ward. J. (nd) Retrieved from http://www.nursetogether.com/shared-governance-what-exactly-it © 2025 NurseTogether 
Path method
Site section plus slug
Site section
Slug
intra-professional-collaboration

Summary

Promotes effective teamwork and communication within the interdisciplinary team members. Includes tools and strategies to enhance shared decision-making, mutual respect, and coordinated resident care. 

Automatic slug from title
Yes

Practical resources to assist LTC teams implement evidence-based strategies to prevent falls and reduce injuries. Includes tools for assessments, education materials, and quality improvement supports aligned with RNAO’s Best Practice Guideline. 

Falls

Practical resources to assist LTC teams implement evidence-based strategies to prevent falls and reduce injuries. Includes tools for assessments, education materials, and quality improvement supports aligned with RNAO’s Best Practice Guideline. 

Document
Appendix F - provides a summary of related approaches and tools for assessing fall risk. The tools are categorized as follows: gait and balance; general fall risk and fear of falls. It is important for the organization to review the findings to support selection of tools for settings and population(s) served noting that other tools are available that address specific risk factors. Registered Nurses’ Association of Ontario.  (2017).  Appendix F of RNAO Prevention of Falls and Reducing Injury from Falls Best Practice Guideline. (4th Ed.).  Toronto, ON: Author. (p.92-97)  
Document
This tip sheet from Smart Tips for Stroke Care highlights key considerations for supporting individuals experiencing altered muscle tone, loss of coordination, changes in sensation and decreased body awareness after a stroke. Smart Tips for Stroke Care (2023) was created by members of the Regional Stroke Networks of Ontario. 
External link
This tip sheet from Smart Tips for Stroke Care highlights key considerations for supporting individuals experiencing altered muscle tone, loss of coordination, changes in sensation and decreased body awareness after a stroke. Smart Tips for Stroke Care (2023) was created by members of the Regional Stroke Networks of Ontario. 
External link
Best Practices for Developing an Effective Fall Huddle Program. © 2023 SafelyYou, Inc.
Document
This table lists common components of universal falls precautions that health care organizations can determine which precautions are applicable to their setting. Registered Nurses’ Association of Ontario.  (2017).  Appendix K of RNAO Prevention of Falls and Reducing Injury from Falls Best Practice Guideline. (4th Ed.).  Toronto, ON: Author. (p.113)  
Document
Table 18 summarizes different approaches to exercise and physical training interventions with varying degrees of effectiveness. Registered Nurses’ Association of Ontario.  (2017).  Appendix H of RNAO Prevention of Falls and Reducing Injury from Falls Best Practice Guideline. (4th Ed.).  Toronto, ON: Author. (p.104-107.)  
External link
Fallsloop is a free online communication platform for the virtual Falls community of practice (CoP). Practitioners, caregivers, researchers, older adult groups and policy planners working for the health and care of older adults come together to exchange information to problem solve and learn to implement evidence-informed and promising fall prevention practices. Register to join the Falls CoP and access free webinars and resources. © 2025 Parachute
External link
A fall prevention toolkit for planning events, information on evidence informed and evaluated fall prevention programs, resources and tools for practitioners and promotional materials for organizations. © 2025 Fall Prevention Month.  
Document
Example of a form for documentation from St Joseph’s Healthcare Hamilton on falls debriefing and action plan. Registered Nurses’ Association of Ontario.  (2017).  Appendix J: Example: Falls debriefing and action plan from St. Joseph's Healthcare Hamilton (Ontario, Canada) of RNAO Prevention of Falls and Reducing Injury from Falls Best Practice Guideline. (4th Ed.). Toronto, ON: Author. (p.111-112.)  
External link
The Falls Risk Management (FRM) Post‐Falls Review sets out to describe the elements that are required for a post‐falls review within a comprehensive FRM strategy to support patient safety and quality improvement.  Alberta Health © 2023 Government of Alberta
Document
A flow chart that summarizes the steps, context, and considerations in falls prevention and injury reduction. Registered Nurses’ Association of Ontario.  (2017).  RNAO Prevention of Falls and Reducing Injury from Falls Best Practice Guideline. (4th Ed.).  Toronto, ON: Author. (p.24)
External link
These open-access interactive geriatric learning modules are based on the Geriatrics interprofessional interorganizational Collaboration (GiiC) toolkit, developed by the RGPs of Ontario. Users take on a senior character and follow their journey through the health system. Registration is required to access the eLearning Modules.  
Document
Example signage of Intentional Hourly Rounding Poster from Fraser Health, British Columbia, Canada. Registered Nurses’ Association of Ontario.  (2017).  Appendix K of RNAO Prevention of Falls and Reducing Injury from Falls Best Practice Guideline. (4th Ed.). Toronto, ON: Author. (p.115)  
Document
Table-14, 15, 16 and 17 summarize evidence from the reviewed literature on specific fall prevention and injury reduction interventions. They are organized according to the benefit of the interventions. Health-care providers use clinical judgment to determine if interventions apply to their settings. Table 14: interventions with strong evidence of benefit. Table 15: interventions that have potential benefit. Table 16: interventions with mixed findings. Table 17: interventions with insufficient evidence of benefit. Registered Nurses’ Association of Ontario.  (2017).  Appendix G of RNAO Prevention of Falls and Reducing Injury from Falls Best Practice Guideline. (4th Ed.).  Toronto, ON: Author. (p.98-103)  
Document
Tables 10, 11 and 12 list of risk factors that include fall risk factors, health conditions associated with increased risk of falls, and factors associated with increased risk of falls injury. Registered Nurses’ Association of Ontario.  (2017).  Appendix E of RNAO Prevention of Falls and Reducing Injury from Falls Best Practice Guideline. (4th Ed.).  Toronto, ON: Author. (p.88-91.)  
External link
LTC Series - Personal Support Worker: How to Safely Transfer In and Out of Bed is a two minute Osteoporosis Canada video discusses and demonstrates how to safely transfer residents in and out of bed. Osteoporosis Canada. [GERAS Centre]  
External link
LTC Series - Personal Support Worker: Practicing Sit to Stands Daily is a two and a half minute Osteoporosis Canada video discusses and demonstrates how to do daily sit to stand exercises for long term care residents. Osteoporosis Canada. [GERAS Centre].    
External link
LTC Series - Personal Support Worker: Proper Positioning for Sitting is a one and a half minute Osteoporosis Canada video discusses and demonstrates how to properly position residents for sitting. Osteoporosis Canada. [GERAS Centre]. 
Document
Table 19 provides a list of medication resources for use in fall prevention and reduction of injury from falls. Registered Nurses’ Association of Ontario.  (2017).  Appendix I of RNAO Prevention of Falls and Reducing Injury from Falls Best Practice Guideline. (4th Ed.).  Toronto, ON: Author. (p.108.)  
Document
This tip sheet from Smart Tips for Stroke Care highlights key considerations for supporting individuals experiencing mobility changes after a stroke. Smart Tips for Stroke Care (2023) was created by members of the Regional Stroke Networks of Ontario. 
External link
This tip sheet from Smart Tips for Stroke Care highlights key considerations for supporting individuals experiencing mobility changes after a stroke. Smart Tips for Stroke Care (2023) was created by members of the Regional Stroke Networks of Ontario. 
External link
This website is a source of information created for Ontario Long-term care homes regarding osteoporosis and fracture prevention. It includes resources, clinical support tools and the recommendations for preventing fractures in long-term care.    
Document
This factsheet on describes why freezing occurs in Parkinson disease and how it increases a resident’s chances of falling. It provides  tips to help prevent freezing and related falls. It is useful for family or resident education. Source: Pacific Parkinson’s Research Centre, University of British Columbia, Vancouver, BC. Freezing.     
External link
This factsheet on describes why freezing occurs in Parkinson disease and how it increases a resident’s chances of falling. It provides  tips to help prevent freezing and related falls. It is useful for family or resident education. Source: Pacific Parkinson’s Research Centre, University of British Columbia, Vancouver, BC. Freezing.     
Document
Table 20 is a description of resources available to support post fall assessments. Registered Nurses’ Association of Ontario.  (2017).  Appendix J of RNAO Prevention of Falls and Reducing Injury from Falls Best Practice Guideline. (4th Ed.).  Toronto, ON: Author. (p.109-110)  
Document
A tool to assist with comparing your organization’s current practice with evidence-based RNAO best practice recommendations. Registered Nurses Association of Ontario (2022). Opportunity Analysis- Preventing Falls and Reducing Injury from Falls. Toronto, ON.
External link
This article highlights the impact of implementing the RNAO Falls Best practice guideline and purposeful hourly rounding in a long term care home. © Copyright 2025 Canadian Nurses Association
External link
  The purpose of this guideline is to outline evidence-based approaches for preventing falls and reducing fall injuries for adults. Registered Nurses’ Association of Ontario.  (2017).  RNAO Prevention of Falls and Reducing Injury from Falls Best Practice Guideline. (4th Ed.).    
Document
A summary of the recommendations of RNAOs Best Practice Guideline on Preventing Falls and Reducing Injury from Falls (4th ed.). Registered Nurses’ Association of Ontario.  (2017).  RNAO Prevention of Falls and Reducing Injury from Falls Best Practice Guideline. (4th Ed.).  Toronto, ON: Author. (p.11-14).  
Document
This falls prevention poster from Fraser Health, includes tips for safer environments, assisted mobility, fall risk reduction and engaging the client and family. It also has tips related to hourly rounding, Sources: Degelau et al., 2012; Scott, 2013; Wallis & Campbell, 2011. Registered Nurses’ Association of Ontario.  (2017).  RNAO Prevention of Falls and Reducing Injury from Falls Best Practice Guideline. (4th Ed.).  Toronto, ON: Author. Pg. 115  
External link
Webinar Presentation by Vision Nursing Home's Kathleen Waller, BPSO Lead and Charge Nurse An overview of Vision Nursing Home's journey through their BPSO year one candidacy while implementing the Best Practice Guideline on Prevention of Falls and Fall Injuries in the Older Adult. It highlights strategies and processes during implementation and for sustainability, includes challenges and successes, data collection, monitoring and evaluation. Registered Nurses' Association of Ontario. 2016, Jan 28.  
Document
Appendix F - provides a summary of related approaches and tools for assessing fall risk. The tools are categorized as follows: gait and balance; general fall risk and fear of falls. It is important for the organization to review the findings to support selection of tools for settings and population(s) served noting that other tools are available that address specific risk factors. Registered Nurses’ Association of Ontario.  (2017).  Appendix F of RNAO Prevention of Falls and Reducing Injury from Falls Best Practice Guideline. (4th Ed.).  Toronto, ON: Author. (p.92-97)  
Document
This tip sheet from Smart Tips for Stroke Care highlights key considerations for supporting individuals experiencing altered muscle tone, loss of coordination, changes in sensation and decreased body awareness after a stroke. Smart Tips for Stroke Care (2023) was created by members of the Regional Stroke Networks of Ontario. 
External link
This tip sheet from Smart Tips for Stroke Care highlights key considerations for supporting individuals experiencing altered muscle tone, loss of coordination, changes in sensation and decreased body awareness after a stroke. Smart Tips for Stroke Care (2023) was created by members of the Regional Stroke Networks of Ontario. 
External link
Best Practices for Developing an Effective Fall Huddle Program. © 2023 SafelyYou, Inc.
Document
This table lists common components of universal falls precautions that health care organizations can determine which precautions are applicable to their setting. Registered Nurses’ Association of Ontario.  (2017).  Appendix K of RNAO Prevention of Falls and Reducing Injury from Falls Best Practice Guideline. (4th Ed.).  Toronto, ON: Author. (p.113)  
Document
Table 18 summarizes different approaches to exercise and physical training interventions with varying degrees of effectiveness. Registered Nurses’ Association of Ontario.  (2017).  Appendix H of RNAO Prevention of Falls and Reducing Injury from Falls Best Practice Guideline. (4th Ed.).  Toronto, ON: Author. (p.104-107.)  
External link
Fallsloop is a free online communication platform for the virtual Falls community of practice (CoP). Practitioners, caregivers, researchers, older adult groups and policy planners working for the health and care of older adults come together to exchange information to problem solve and learn to implement evidence-informed and promising fall prevention practices. Register to join the Falls CoP and access free webinars and resources. © 2025 Parachute
External link
A fall prevention toolkit for planning events, information on evidence informed and evaluated fall prevention programs, resources and tools for practitioners and promotional materials for organizations. © 2025 Fall Prevention Month.  
Document
Example of a form for documentation from St Joseph’s Healthcare Hamilton on falls debriefing and action plan. Registered Nurses’ Association of Ontario.  (2017).  Appendix J: Example: Falls debriefing and action plan from St. Joseph's Healthcare Hamilton (Ontario, Canada) of RNAO Prevention of Falls and Reducing Injury from Falls Best Practice Guideline. (4th Ed.). Toronto, ON: Author. (p.111-112.)  
External link
The Falls Risk Management (FRM) Post‐Falls Review sets out to describe the elements that are required for a post‐falls review within a comprehensive FRM strategy to support patient safety and quality improvement.  Alberta Health © 2023 Government of Alberta
Document
A flow chart that summarizes the steps, context, and considerations in falls prevention and injury reduction. Registered Nurses’ Association of Ontario.  (2017).  RNAO Prevention of Falls and Reducing Injury from Falls Best Practice Guideline. (4th Ed.).  Toronto, ON: Author. (p.24)
External link
These open-access interactive geriatric learning modules are based on the Geriatrics interprofessional interorganizational Collaboration (GiiC) toolkit, developed by the RGPs of Ontario. Users take on a senior character and follow their journey through the health system. Registration is required to access the eLearning Modules.  
Document
Example signage of Intentional Hourly Rounding Poster from Fraser Health, British Columbia, Canada. Registered Nurses’ Association of Ontario.  (2017).  Appendix K of RNAO Prevention of Falls and Reducing Injury from Falls Best Practice Guideline. (4th Ed.). Toronto, ON: Author. (p.115)  
Document
Table-14, 15, 16 and 17 summarize evidence from the reviewed literature on specific fall prevention and injury reduction interventions. They are organized according to the benefit of the interventions. Health-care providers use clinical judgment to determine if interventions apply to their settings. Table 14: interventions with strong evidence of benefit. Table 15: interventions that have potential benefit. Table 16: interventions with mixed findings. Table 17: interventions with insufficient evidence of benefit. Registered Nurses’ Association of Ontario.  (2017).  Appendix G of RNAO Prevention of Falls and Reducing Injury from Falls Best Practice Guideline. (4th Ed.).  Toronto, ON: Author. (p.98-103)  
Document
Tables 10, 11 and 12 list of risk factors that include fall risk factors, health conditions associated with increased risk of falls, and factors associated with increased risk of falls injury. Registered Nurses’ Association of Ontario.  (2017).  Appendix E of RNAO Prevention of Falls and Reducing Injury from Falls Best Practice Guideline. (4th Ed.).  Toronto, ON: Author. (p.88-91.)  
External link
LTC Series - Personal Support Worker: How to Safely Transfer In and Out of Bed is a two minute Osteoporosis Canada video discusses and demonstrates how to safely transfer residents in and out of bed. Osteoporosis Canada. [GERAS Centre]  
External link
LTC Series - Personal Support Worker: Practicing Sit to Stands Daily is a two and a half minute Osteoporosis Canada video discusses and demonstrates how to do daily sit to stand exercises for long term care residents. Osteoporosis Canada. [GERAS Centre].    
External link
LTC Series - Personal Support Worker: Proper Positioning for Sitting is a one and a half minute Osteoporosis Canada video discusses and demonstrates how to properly position residents for sitting. Osteoporosis Canada. [GERAS Centre]. 
Document
Table 19 provides a list of medication resources for use in fall prevention and reduction of injury from falls. Registered Nurses’ Association of Ontario.  (2017).  Appendix I of RNAO Prevention of Falls and Reducing Injury from Falls Best Practice Guideline. (4th Ed.).  Toronto, ON: Author. (p.108.)  
Document
This tip sheet from Smart Tips for Stroke Care highlights key considerations for supporting individuals experiencing mobility changes after a stroke. Smart Tips for Stroke Care (2023) was created by members of the Regional Stroke Networks of Ontario. 
External link
This tip sheet from Smart Tips for Stroke Care highlights key considerations for supporting individuals experiencing mobility changes after a stroke. Smart Tips for Stroke Care (2023) was created by members of the Regional Stroke Networks of Ontario. 
External link
This website is a source of information created for Ontario Long-term care homes regarding osteoporosis and fracture prevention. It includes resources, clinical support tools and the recommendations for preventing fractures in long-term care.    
Document
This factsheet on describes why freezing occurs in Parkinson disease and how it increases a resident’s chances of falling. It provides  tips to help prevent freezing and related falls. It is useful for family or resident education. Source: Pacific Parkinson’s Research Centre, University of British Columbia, Vancouver, BC. Freezing.     
External link
This factsheet on describes why freezing occurs in Parkinson disease and how it increases a resident’s chances of falling. It provides  tips to help prevent freezing and related falls. It is useful for family or resident education. Source: Pacific Parkinson’s Research Centre, University of British Columbia, Vancouver, BC. Freezing.     
Document
Table 20 is a description of resources available to support post fall assessments. Registered Nurses’ Association of Ontario.  (2017).  Appendix J of RNAO Prevention of Falls and Reducing Injury from Falls Best Practice Guideline. (4th Ed.).  Toronto, ON: Author. (p.109-110)  
Document
A tool to assist with comparing your organization’s current practice with evidence-based RNAO best practice recommendations. Registered Nurses Association of Ontario (2022). Opportunity Analysis- Preventing Falls and Reducing Injury from Falls. Toronto, ON.
External link
This article highlights the impact of implementing the RNAO Falls Best practice guideline and purposeful hourly rounding in a long term care home. © Copyright 2025 Canadian Nurses Association
External link
  The purpose of this guideline is to outline evidence-based approaches for preventing falls and reducing fall injuries for adults. Registered Nurses’ Association of Ontario.  (2017).  RNAO Prevention of Falls and Reducing Injury from Falls Best Practice Guideline. (4th Ed.).    
Document
A summary of the recommendations of RNAOs Best Practice Guideline on Preventing Falls and Reducing Injury from Falls (4th ed.). Registered Nurses’ Association of Ontario.  (2017).  RNAO Prevention of Falls and Reducing Injury from Falls Best Practice Guideline. (4th Ed.).  Toronto, ON: Author. (p.11-14).  
Document
This falls prevention poster from Fraser Health, includes tips for safer environments, assisted mobility, fall risk reduction and engaging the client and family. It also has tips related to hourly rounding, Sources: Degelau et al., 2012; Scott, 2013; Wallis & Campbell, 2011. Registered Nurses’ Association of Ontario.  (2017).  RNAO Prevention of Falls and Reducing Injury from Falls Best Practice Guideline. (4th Ed.).  Toronto, ON: Author. Pg. 115  
External link
Webinar Presentation by Vision Nursing Home's Kathleen Waller, BPSO Lead and Charge Nurse An overview of Vision Nursing Home's journey through their BPSO year one candidacy while implementing the Best Practice Guideline on Prevention of Falls and Fall Injuries in the Older Adult. It highlights strategies and processes during implementation and for sustainability, includes challenges and successes, data collection, monitoring and evaluation. Registered Nurses' Association of Ontario. 2016, Jan 28.  
Document
This tip sheet from Smart Tips for Stroke Care highlights key considerations for supporting individuals experiencing altered muscle tone, loss of coordination, changes in sensation and decreased body awareness after a stroke. Smart Tips for Stroke Care (2023) was created by members of the Regional Stroke Networks of Ontario. 
External link
This tip sheet from Smart Tips for Stroke Care highlights key considerations for supporting individuals experiencing altered muscle tone, loss of coordination, changes in sensation and decreased body awareness after a stroke. Smart Tips for Stroke Care (2023) was created by members of the Regional Stroke Networks of Ontario. 
External link
Fallsloop is a free online communication platform for the virtual Falls community of practice (CoP). Practitioners, caregivers, researchers, older adult groups and policy planners working for the health and care of older adults come together to exchange information to problem solve and learn to implement evidence-informed and promising fall prevention practices. Register to join the Falls CoP and access free webinars and resources. © 2025 Parachute
External link
A fall prevention toolkit for planning events, information on evidence informed and evaluated fall prevention programs, resources and tools for practitioners and promotional materials for organizations. © 2025 Fall Prevention Month.  
External link
These open-access interactive geriatric learning modules are based on the Geriatrics interprofessional interorganizational Collaboration (GiiC) toolkit, developed by the RGPs of Ontario. Users take on a senior character and follow their journey through the health system. Registration is required to access the eLearning Modules.  
External link
LTC Series - Personal Support Worker: How to Safely Transfer In and Out of Bed is a two minute Osteoporosis Canada video discusses and demonstrates how to safely transfer residents in and out of bed. Osteoporosis Canada. [GERAS Centre]  
External link
LTC Series - Personal Support Worker: Practicing Sit to Stands Daily is a two and a half minute Osteoporosis Canada video discusses and demonstrates how to do daily sit to stand exercises for long term care residents. Osteoporosis Canada. [GERAS Centre].    
External link
LTC Series - Personal Support Worker: Proper Positioning for Sitting is a one and a half minute Osteoporosis Canada video discusses and demonstrates how to properly position residents for sitting. Osteoporosis Canada. [GERAS Centre]. 
Document
This tip sheet from Smart Tips for Stroke Care highlights key considerations for supporting individuals experiencing mobility changes after a stroke. Smart Tips for Stroke Care (2023) was created by members of the Regional Stroke Networks of Ontario. 
External link
This tip sheet from Smart Tips for Stroke Care highlights key considerations for supporting individuals experiencing mobility changes after a stroke. Smart Tips for Stroke Care (2023) was created by members of the Regional Stroke Networks of Ontario. 
External link
This website is a source of information created for Ontario Long-term care homes regarding osteoporosis and fracture prevention. It includes resources, clinical support tools and the recommendations for preventing fractures in long-term care.    
External link
This article highlights the impact of implementing the RNAO Falls Best practice guideline and purposeful hourly rounding in a long term care home. © Copyright 2025 Canadian Nurses Association
External link
Webinar Presentation by Vision Nursing Home's Kathleen Waller, BPSO Lead and Charge Nurse An overview of Vision Nursing Home's journey through their BPSO year one candidacy while implementing the Best Practice Guideline on Prevention of Falls and Fall Injuries in the Older Adult. It highlights strategies and processes during implementation and for sustainability, includes challenges and successes, data collection, monitoring and evaluation. Registered Nurses' Association of Ontario. 2016, Jan 28.  
Document
Appendix F - provides a summary of related approaches and tools for assessing fall risk. The tools are categorized as follows: gait and balance; general fall risk and fear of falls. It is important for the organization to review the findings to support selection of tools for settings and population(s) served noting that other tools are available that address specific risk factors. Registered Nurses’ Association of Ontario.  (2017).  Appendix F of RNAO Prevention of Falls and Reducing Injury from Falls Best Practice Guideline. (4th Ed.).  Toronto, ON: Author. (p.92-97)  
Document
This table lists common components of universal falls precautions that health care organizations can determine which precautions are applicable to their setting. Registered Nurses’ Association of Ontario.  (2017).  Appendix K of RNAO Prevention of Falls and Reducing Injury from Falls Best Practice Guideline. (4th Ed.).  Toronto, ON: Author. (p.113)  
Document
Table 18 summarizes different approaches to exercise and physical training interventions with varying degrees of effectiveness. Registered Nurses’ Association of Ontario.  (2017).  Appendix H of RNAO Prevention of Falls and Reducing Injury from Falls Best Practice Guideline. (4th Ed.).  Toronto, ON: Author. (p.104-107.)  
Document
Example of a form for documentation from St Joseph’s Healthcare Hamilton on falls debriefing and action plan. Registered Nurses’ Association of Ontario.  (2017).  Appendix J: Example: Falls debriefing and action plan from St. Joseph's Healthcare Hamilton (Ontario, Canada) of RNAO Prevention of Falls and Reducing Injury from Falls Best Practice Guideline. (4th Ed.). Toronto, ON: Author. (p.111-112.)  
Document
Example signage of Intentional Hourly Rounding Poster from Fraser Health, British Columbia, Canada. Registered Nurses’ Association of Ontario.  (2017).  Appendix K of RNAO Prevention of Falls and Reducing Injury from Falls Best Practice Guideline. (4th Ed.). Toronto, ON: Author. (p.115)  
Document
Table-14, 15, 16 and 17 summarize evidence from the reviewed literature on specific fall prevention and injury reduction interventions. They are organized according to the benefit of the interventions. Health-care providers use clinical judgment to determine if interventions apply to their settings. Table 14: interventions with strong evidence of benefit. Table 15: interventions that have potential benefit. Table 16: interventions with mixed findings. Table 17: interventions with insufficient evidence of benefit. Registered Nurses’ Association of Ontario.  (2017).  Appendix G of RNAO Prevention of Falls and Reducing Injury from Falls Best Practice Guideline. (4th Ed.).  Toronto, ON: Author. (p.98-103)  
Document
Tables 10, 11 and 12 list of risk factors that include fall risk factors, health conditions associated with increased risk of falls, and factors associated with increased risk of falls injury. Registered Nurses’ Association of Ontario.  (2017).  Appendix E of RNAO Prevention of Falls and Reducing Injury from Falls Best Practice Guideline. (4th Ed.).  Toronto, ON: Author. (p.88-91.)  
Document
Table 19 provides a list of medication resources for use in fall prevention and reduction of injury from falls. Registered Nurses’ Association of Ontario.  (2017).  Appendix I of RNAO Prevention of Falls and Reducing Injury from Falls Best Practice Guideline. (4th Ed.).  Toronto, ON: Author. (p.108.)  
Document
Table 20 is a description of resources available to support post fall assessments. Registered Nurses’ Association of Ontario.  (2017).  Appendix J of RNAO Prevention of Falls and Reducing Injury from Falls Best Practice Guideline. (4th Ed.).  Toronto, ON: Author. (p.109-110)  
Path method
Site section plus slug
Site section
Slug
falls

Summary

Practical resources to assist LTC teams implement evidence-based strategies to prevent falls and reduce injuries. Includes tools for assessments, education materials, and quality improvement supports aligned with RNAO’s Best Practice Guideline. 

Automatic slug from title
Yes

Provides guidance for assessing and managing delirium, dementia, and depression in LTC residents. Features screening tools, care strategies, and educational content to enhance mental health care. 

Delirium, dementia and depression and responsive behaviours

Provides guidance for assessing and managing delirium, dementia, and depression in LTC residents. Features screening tools, care strategies, and educational content to enhance mental health care. 

External link
The case study and its accompanying discussion guide were developed for educational purposes in long-term care homes to promote use of the RNAO Delirium, Dementia, and Depression in Older Adults: Assessment and Care BPG. This resource provides the necessary instructions to hold a facilitated discussion with long-term care staff.  Overall goals of the case study and discussion guide are to: Actively engage participants in discussions about delirium, dementia, and depression Help long-term care staff identify the differences between delirium, dementia, and depression Help long-term care staff become familiar with key resources they can use at the point-of-care to support identification of delirium, dementia, and depression Reinforce best practices for the care of delirium, dementia, depression in older adults Reference: Registered Nurses’ Association of Ontario. (2017). Delirium, Dementia, and Depression in Older Adults: Assessment and Care. Toronto, ON, Canada: Author.
External link
The 4AT is a validated rapid assessment test for delirium and cognitive impairment. It is widely used in routine clinical practice in the UK and internationally. It is free for download and use. Reference: MacLullich, A., Ryan, T. and Cash, H. (2014). 4AT Rapid Assessment Test for Delirium.
External link
This heart-warming video shows how music can transform the life of a resident with dementia. Reference: Sundance Film Festival. (2014, January 7) Alive Inside: A Story of Music & Memory Featurette - Documentary HD. 
External link
This Alzheimer Canada website section provides resources for health care professionals. Ambiguous Grief and Loss, Pain, End of Life and Culture Change, is a resource that addresses the issue of loss and grief while supporting those living with dementia and their caregivers. ©2024 Alzheimer Society of Canada. All rights reserved.
External link
The Alzheimer Society of Canada provides support to families and clients affected by Alzheimer’s disease. Links are provided to a chapter near you. The website is also available in French.   ©2025 Alzheimer Society of Canada
External link
Anxiety symptoms are extremely common. In the primary care setting, a major task is to determine whether the symptoms are a reaction to a distressing situation, indications of an anxiety or other psychiatric disorder such as depression, or signs of a non-psychiatric condition. This resource provides clinical tools for screening, assessment, diagnosis, and treatment. Copyright 2025 CAMH  
Document
This table from Appendix K pages 152-153 of the BPG Delirium, Dementia and Depression in Older Adults: Assessment and Care (2016) helps us reflect on our own attitudes, skills and knowledge about dementia and provides tips for successful interpersonal skills with residents with dementia. Registered Nurses’ Association of Ontario. (2016). Delirium, Dementia, and Depression in Older Adults: Assessment and Care. Toronto, ON, Canada: Author. 
Document
This tip sheet from Smart Tips for Stroke Care highlights key considerations for supporting  individuals experiencing changes in behaviour after a stroke. Smart Tips for Stroke Care (2023) was created by members of the Regional Stroke Networks of Ontario. 
External link
This tip sheet from Smart Tips for Stroke Care highlights key considerations for supporting  individuals experiencing changes in behaviour after a stroke. Smart Tips for Stroke Care (2023) was created by members of the Regional Stroke Networks of Ontario. 
External link
The Behavioural Supports Ontario - Dementia Observation System, BSO-DOS© is an observational tool that helps to identify patterns of behaviour for care planning purposes. It is based on the former DOS. Simple registration is required to access this free tool. A user guide and resource manual are available. Behavioural Supports Ontario. (2019)  
External link
Behavioural Supports Ontario person-centred language initiative report. This report provides rationale for using person-centred care language and helpful strategies for changing practice. Behavioural Supports Ontario. (October, 2018)  
External link
The brainXchange™ provides resources to support improving the quality of life for persons with, or at risk of having brain-health needs related to dementia, mental health and neurological conditions related to brain health changes or aging. © 2024 brainXchange™ 
Document
This tip sheet from Smart Tips for Stroke Care highlights key considerations for supporting  individuals experiencing changes in cognition after a stroke. Smart Tips for Stroke Care (2023) was created by members of the Regional Stroke Networks of Ontario.     
External link
This tip sheet from Smart Tips for Stroke Care highlights key considerations for supporting  individuals experiencing changes in cognition after a stroke. Smart Tips for Stroke Care (2023) was created by members of the Regional Stroke Networks of Ontario.     
Document
This helpful table from Appendix D (page 127) of the BPG Delirium, Dementia and Depression in Older Adults: Assessment and Care (2016) helps to distinguish among delirium, dementia and depression where features are often similar or overlapping. Registered Nurses’ Association of Ontario. (2016). Delirium, Dementia, and Depression in Older Adults: Assessment and Care. Toronto, ON, Canada: Author. 
External link
This resource from Alzheimer Society Canada shares how dementia can affect intimacy and sexuality and includes strategies for caregivers. There is also a section to support LGBTQ persons with dementia. Alzheimer Society of Canada (2018).
Document
Appendix G from pages 133-134 of Delirium, Dementia and Depression in Older Adults: Assessment and Care (2016) identifies risk factors and related interventions for delirium. Registered Nurses’ Association of Ontario. (2016). Delirium, Dementia, and Depression in Older Adults: Assessment and Care. Toronto, ON, Canada: Author. 
Document
A tool to assist with comparing your organization’s current practice with evidence-based RNAO best practice recommendations. Registered Nurses Association of Ontario (2022). Opportunity Analysis-Delirium, Dementia and Depression in Older Adults . Toronto, ON.  
External link
Indigenous Cognitive and Aging Awareness Research Exchange (I-CAARE) offers a number of factsheets, a health wheel and pathway for persons with dementia and their caregivers. The indigenous perspective may provide added support and comfort to families as they journey through dementia. Reference: Indigenous Cognitive and Aging Awareness Research Exchange (2023). Dementia Factsheets.  ©  2023 ICARE  Owned by Dr. Kristen Jacklin
Document
This tip sheet from Smart Tips for Stroke Care highlights key considerations for supporting individuals experiencing depression after a stroke. Smart Tips for Stroke Care (2023) was created by members of the Regional Stroke Networks of Ontario.   
External link
This tip sheet from Smart Tips for Stroke Care highlights key considerations for supporting individuals experiencing depression after a stroke. Smart Tips for Stroke Care (2023) was created by members of the Regional Stroke Networks of Ontario.   
Document
This resource from pages 94-98 of Delirium, Dementia and Depression in Older Adults: Assessment and Care (2016) includes structure, process and outcome indicators helpful in evaluating the changes made by an organization. Registered Nurses’ Association of Ontario. (2016). Delirium, Dementia, and Depression in Older Adults: Assessment and Care. Toronto, ON, Canada: Author. 
External link
Alzheimer Society Ontario's Finding Your Way® helps people living with dementia, their families, caregivers and communities to recognize the risk of going missing, be prepared for incidents of going missing, and ensure that people with dementia can live safely in the community. At this link you will find free On-line Learning about keeping people with dementia safe. You will also find a Living Safely with Dementia Resource Guide and an interactive resource guide.  © 2025 Alzheimer Society of Canada
Document
This flow chart from page 33 of the BPG Delirium, Dementia and Depression in Older Adults: Assessment and Care (2016) provides a concise and systematic overview of the best practice recommendations. Registered Nurses’ Association of Ontario. (2016). Delirium, Dementia, and Depression in Older Adults: Assessment and Care. Toronto, ON, Canada: Author. 
External link
The Geriatric Depression Scale (long form), is a screening tool used to assessment depression in older adults. It is available in both long form and short form versions and also in multiple languages.  Yesavage JA, Brink TL, Rose TL, et al. Development and validation of a geriatric depression screening scale: a preliminary report. J Psychiatr Res 1983; 17:37-49      
External link
The Geriatric Depression Scale (short form), is a screening tool used to assessment depression in older adults. It is available in both long form and short form versions and also in multiple languages.  Reference: Yesavage JA, Brink TL, Rose TL, et al. Development and validation of a geriatric depression screening scale: a preliminary report. J Psychiatr Res 1983; 17:37-49.      
Document
This table from page 76-77 of the Delirium, Dementia, Depression in Older Adults: Assessment and Care BPG (2016) reviews interventions for depression, including psychotherapy, psychological/social and antidepressants. Registered Nurses’ Association of Ontario. (2016). Delirium, Dementia, and Depression in Older Adults: Assessment and Care. Toronto, ON, Canada: Author. 
External link
This website by Baycrest, provides six sections of learning including- understanding late-life depression, signs and symptoms, self-check, causes, stigmas, types and treatments for late-life depression.  © 2025 BAYCREST - ALL RIGHTS RESERVED. 
External link
The Mini-Cog is a brief screening instrument to determine memory recall and clock drawing ability. A positive screen would suggest more in-depth assessment for cognitive impairment. Mini-Cog instrument, instructions and scoring are provided. © 2025 Mini-Cog©.
External link
Using cognitive screening tools can be key for early diagnoses and developing treatment plans to improve brain health and well-being. MoCA is a useful tool for assessing early stage dementia. Copyright @ 2025 MoCA Test Inc.
External link
Music and Memory looks at how music can enrich the lives of long-term care residents with cognitive impairment. ©Laurie Blanchard, August, 2016.
External link
National Initiative for the Care of the Elderly (NICE) is an international network of researchers, practitioners, and students dedicated to improving the care of older adults in Canada and abroad. The website includes various resources, some specific to dementia care and caregiving.  NICE provides online resources based on 20 years of research into the challenges of aging. @2024 NICE  
Document
This Table from page 61 of Delirium, Dementia and Depression in Older Adults: Assessment and Care (2016) describes non- pharmacological approaches to use to minimize behavioural and psychological symptoms of dementia. Registered Nurses’ Association of Ontario. (2016). Delirium, Dementia, and Depression in Older Adults: Assessment and Care. Toronto, ON, Canada: Author. 
External link
The Office of the Public Guardian and Trustee (“OPGT”) delivers a unique and diverse range of services that safeguard the legal, personal and financial interests of certain private individuals and estates. Services are provided by multi-disciplinary teams of dedicated staff with experience in the health care, social work and financial planning fields. They receive professional support from lawyers, accountants and investigators. A brief description of many of the services offered by the OPGT is set out in the website. © King’s Printer for Ontario, 2012–to25
External link
This website provides information and resources about the P.I.E.C.E.S.™ program (Physical, Intellectual, Emotional, Capabilities, Environment, Social). 
External link
The Parkinson Canada website contains useful resources for LTC including a Guide to the Non-Motor Symptoms of Parkinson's Disease (client and physician versions). The guide covers cognitive dysfunction, dementia, anxiety, depression, delusions and impulse control in Parkinson's disease. Also available is a booklet specific to the LTC sector as well as a medication booklet. ©Copyright 2025 Parkinson Canada.
External link
Partnerships in Dementia Care Alliance (PiDC) helps to change culture in long-term care and community settings to enhance dementia care. Examples of culture change in LTC homes is included. ©2025 All rights reserved
External link
Delirium resources for healthcare providers. Includes posters, communication tips, clinician learning series slide deck, delirium prevention toolkit, how to prevent and support delirium in older adults, Ontario's delirium quality standard, pocket guide for PSWs, and various handouts.  © 2022 Regional Geriatric Program of Toronto. 
Document
This table from page 71 of the Delirium, Dementia, and Depression in Older Adults: Assessment and Care BPG (2016) looks at predisposing and precipitating risk factors as well as signs of depression. Registered Nurses’ Association of Ontario. (2016). Delirium, Dementia, and Depression in Older Adults: Assessment and Care. Toronto, ON, Canada: Author. 
External link
This nursing Best Practice Guideline (BPG) is intended to replace the RNAO (2010) BPGs Screening for Delirium, Dementia and Depression in Older Adults and Caregiving Strategies for Older Adults with Delirium, Dementia and Depression. It is to be used by nurses and other members of the interprofessional health-care team to enhance the quality of their practice pertaining to delirium, dementia, and depression in older adults, ultimately optimizing clinical outcomes through the use of evidence-based practices. Registered Nurses’ Association of Ontario. (2016). Delirium, Dementia, and Depression in Older Adults: Assessment and Care. Toronto, ON, Canada: Author. 
External link
The Senior Friendly 7 Toolkit supports clinical best practices for healthcare providers across the sectors of care and includes self-management tools for older adults and their caregivers. SF7 focuses on: delirium, mobility, social engagement, continence, pain, nutrition, and polypharmacy. © 2025 Regional Geriatric Program of Toronto.
External link
CAMH webpage notes risk factors and screening tools for SIGECAPS, a mnemonic used to list the symptoms of major depressive disorder, according to the DSM-5.  Copyright 2025 CAMH  
External link
This poster from the Regional Geriatric Program of Toronto reveals 6 proven strategies to prevent and manage delirium. © 2019 Regional Geriatric Program of Toronto. 
External link
Cette affiche du Regional Geriatric Program de Toronto nous donne 6 stratégies éprouvées pour prévenir et soutener le délire. © 2019 Regional Geriatric Program of Toronto. 
External link
This Government of Ontario website contains the Substitute Decisions Act and Regulations that fall under it. Reference: Substitute Decisions Act 1992 Website: https://www.ontario.ca/laws/statute/92s30 © King’s Printer for Ontario, 2012-24
Document
This table from Delirium, Dementia, and Depression in Older Adults: Assessment and Care BPG (2016) pages 83-84, suggest educational programs for nurses and others caring for clients with delirium, dementia and depression. Registered Nurses’ Association of Ontario. (2016). Delirium, Dementia, and Depression in Older Adults: Assessment and Care. Toronto, ON, Canada: Author. 
External link
The Confusion Assessment Method (CAM) is a standardized evidence-based tool that enables non-psychiatrically trained clinicians to identify and recognize delirium quickly and accurately in both clinical and research settings. The CAM includes four features found to have the greatest ability to distinguish delirium from other types of cognitive impairment. The Hartford Institute for Geriatric Nursing, 2019. Donna McCabe, DNP, APRN-BC, GNP © 2003 Sharon K. Inouye, MD, MPH Inouye, S., van Dyck, C., Alessi, C., Balkin, S., Siegal, A. & Horwitz, R. (1990).
Document
The Confusion Assessment Method (CAM) is a standardized evidence-based tool that enables non-psychiatrically trained clinicians to identify and recognize delirium quickly and accurately in both clinical and research settings. The CAM includes four features found to have the greatest ability to distinguish delirium from other types of cognitive impairment. The Hartford Institute for Geriatric Nursing, 2019. Donna McCabe, DNP, APRN-BC, GNP © 2003 Sharon K. Inouye, MD, MPH Inouye, S., van Dyck, C., Alessi, C., Balkin, S., Siegal, A. & Horwitz, R. (1990).
External link
The RGP of Eastern Ontario is a coordinated network of specialized geriatric services, from hospital to home. Their clinical services, teaching and research are committed to optimizing the health and independence of seniors in the Champlain region. Copyright ©2025
External link
This site from Capital District health Authority, Halifax, Nova Scotia includes a vignette showing a daughter recognizing that her mother's behaviour has changed suddenly and therefore is not just related to her dementia. Delirium is described in the video and the site includes other information and resources for delirium. Reference: This Is Not My Mom Website.
Document
Appendix E pages 128-130 of the BPG Delirium, Dementia and Depression in Older Adults: Assessment and Care, is a table that outlines some of the most common types of dementia. Registered Nurses’ Association of Ontario. (2016). Delirium, Dementia, and Depression in Older Adults: Assessment and Care. Toronto, ON, Canada: Author. 
External link
U-FIRST! Is a proven and effective approach to working with people with dementia. Through dialogue and a case-based approach, learners will have more confidence in working with people with responsive behaviours. Training is especially designed for people working in community care, acute care and long-term care.  Permission to post obtained from Cathy Conway. alzheimer.ca
External link
The Centre for Effective Practice provides the BPSD Discussion Guide designed to help providers understand, assess, and manage residents in long-term-care homes with behavioural and psychological symptoms of dementia, with a focus on antipsychotic medications. Reference: Centre for Effective Practice (2016). Use of Antipsychotics in Behavioural and Psychological Symptoms of Dementia (BPSD) Discussion Guide.  © April 2016. Version 2. Centre for Effective Practice Inc. All Rights Reserved.
External link
The 4AT is a validated rapid assessment test for delirium and cognitive impairment. It is widely used in routine clinical practice in the UK and internationally. It is free for download and use. Reference: MacLullich, A., Ryan, T. and Cash, H. (2014). 4AT Rapid Assessment Test for Delirium.
Document
This tip sheet from Smart Tips for Stroke Care highlights key considerations for supporting  individuals experiencing changes in behaviour after a stroke. Smart Tips for Stroke Care (2023) was created by members of the Regional Stroke Networks of Ontario. 
External link
This tip sheet from Smart Tips for Stroke Care highlights key considerations for supporting  individuals experiencing changes in behaviour after a stroke. Smart Tips for Stroke Care (2023) was created by members of the Regional Stroke Networks of Ontario. 
External link
The Behavioural Supports Ontario - Dementia Observation System, BSO-DOS© is an observational tool that helps to identify patterns of behaviour for care planning purposes. It is based on the former DOS. Simple registration is required to access this free tool. A user guide and resource manual are available. Behavioural Supports Ontario. (2019)  
External link
Behavioural Supports Ontario person-centred language initiative report. This report provides rationale for using person-centred care language and helpful strategies for changing practice. Behavioural Supports Ontario. (October, 2018)  
Document
This tip sheet from Smart Tips for Stroke Care highlights key considerations for supporting  individuals experiencing changes in cognition after a stroke. Smart Tips for Stroke Care (2023) was created by members of the Regional Stroke Networks of Ontario.     
External link
This tip sheet from Smart Tips for Stroke Care highlights key considerations for supporting  individuals experiencing changes in cognition after a stroke. Smart Tips for Stroke Care (2023) was created by members of the Regional Stroke Networks of Ontario.     
Document
This tip sheet from Smart Tips for Stroke Care highlights key considerations for supporting individuals experiencing depression after a stroke. Smart Tips for Stroke Care (2023) was created by members of the Regional Stroke Networks of Ontario.   
External link
This tip sheet from Smart Tips for Stroke Care highlights key considerations for supporting individuals experiencing depression after a stroke. Smart Tips for Stroke Care (2023) was created by members of the Regional Stroke Networks of Ontario.   
Document
This resource from pages 94-98 of Delirium, Dementia and Depression in Older Adults: Assessment and Care (2016) includes structure, process and outcome indicators helpful in evaluating the changes made by an organization. Registered Nurses’ Association of Ontario. (2016). Delirium, Dementia, and Depression in Older Adults: Assessment and Care. Toronto, ON, Canada: Author. 
Document
This flow chart from page 33 of the BPG Delirium, Dementia and Depression in Older Adults: Assessment and Care (2016) provides a concise and systematic overview of the best practice recommendations. Registered Nurses’ Association of Ontario. (2016). Delirium, Dementia, and Depression in Older Adults: Assessment and Care. Toronto, ON, Canada: Author. 
External link
The Geriatric Depression Scale (long form), is a screening tool used to assessment depression in older adults. It is available in both long form and short form versions and also in multiple languages.  Yesavage JA, Brink TL, Rose TL, et al. Development and validation of a geriatric depression screening scale: a preliminary report. J Psychiatr Res 1983; 17:37-49      
External link
The Geriatric Depression Scale (short form), is a screening tool used to assessment depression in older adults. It is available in both long form and short form versions and also in multiple languages.  Reference: Yesavage JA, Brink TL, Rose TL, et al. Development and validation of a geriatric depression screening scale: a preliminary report. J Psychiatr Res 1983; 17:37-49.      
Document
This table from page 76-77 of the Delirium, Dementia, Depression in Older Adults: Assessment and Care BPG (2016) reviews interventions for depression, including psychotherapy, psychological/social and antidepressants. Registered Nurses’ Association of Ontario. (2016). Delirium, Dementia, and Depression in Older Adults: Assessment and Care. Toronto, ON, Canada: Author. 
External link
The Mini-Cog is a brief screening instrument to determine memory recall and clock drawing ability. A positive screen would suggest more in-depth assessment for cognitive impairment. Mini-Cog instrument, instructions and scoring are provided. © 2025 Mini-Cog©.
External link
Using cognitive screening tools can be key for early diagnoses and developing treatment plans to improve brain health and well-being. MoCA is a useful tool for assessing early stage dementia. Copyright @ 2025 MoCA Test Inc.
External link
Music and Memory looks at how music can enrich the lives of long-term care residents with cognitive impairment. ©Laurie Blanchard, August, 2016.
External link
National Initiative for the Care of the Elderly (NICE) is an international network of researchers, practitioners, and students dedicated to improving the care of older adults in Canada and abroad. The website includes various resources, some specific to dementia care and caregiving.  NICE provides online resources based on 20 years of research into the challenges of aging. @2024 NICE  
Document
This Table from page 61 of Delirium, Dementia and Depression in Older Adults: Assessment and Care (2016) describes non- pharmacological approaches to use to minimize behavioural and psychological symptoms of dementia. Registered Nurses’ Association of Ontario. (2016). Delirium, Dementia, and Depression in Older Adults: Assessment and Care. Toronto, ON, Canada: Author. 
External link
The Office of the Public Guardian and Trustee (“OPGT”) delivers a unique and diverse range of services that safeguard the legal, personal and financial interests of certain private individuals and estates. Services are provided by multi-disciplinary teams of dedicated staff with experience in the health care, social work and financial planning fields. They receive professional support from lawyers, accountants and investigators. A brief description of many of the services offered by the OPGT is set out in the website. © King’s Printer for Ontario, 2012–to25
Document
This table from page 71 of the Delirium, Dementia, and Depression in Older Adults: Assessment and Care BPG (2016) looks at predisposing and precipitating risk factors as well as signs of depression. Registered Nurses’ Association of Ontario. (2016). Delirium, Dementia, and Depression in Older Adults: Assessment and Care. Toronto, ON, Canada: Author. 
External link
This nursing Best Practice Guideline (BPG) is intended to replace the RNAO (2010) BPGs Screening for Delirium, Dementia and Depression in Older Adults and Caregiving Strategies for Older Adults with Delirium, Dementia and Depression. It is to be used by nurses and other members of the interprofessional health-care team to enhance the quality of their practice pertaining to delirium, dementia, and depression in older adults, ultimately optimizing clinical outcomes through the use of evidence-based practices. Registered Nurses’ Association of Ontario. (2016). Delirium, Dementia, and Depression in Older Adults: Assessment and Care. Toronto, ON, Canada: Author. 
Document
This table from Delirium, Dementia, and Depression in Older Adults: Assessment and Care BPG (2016) pages 83-84, suggest educational programs for nurses and others caring for clients with delirium, dementia and depression. Registered Nurses’ Association of Ontario. (2016). Delirium, Dementia, and Depression in Older Adults: Assessment and Care. Toronto, ON, Canada: Author. 
External link
The Confusion Assessment Method (CAM) is a standardized evidence-based tool that enables non-psychiatrically trained clinicians to identify and recognize delirium quickly and accurately in both clinical and research settings. The CAM includes four features found to have the greatest ability to distinguish delirium from other types of cognitive impairment. The Hartford Institute for Geriatric Nursing, 2019. Donna McCabe, DNP, APRN-BC, GNP © 2003 Sharon K. Inouye, MD, MPH Inouye, S., van Dyck, C., Alessi, C., Balkin, S., Siegal, A. & Horwitz, R. (1990).
Document
The Confusion Assessment Method (CAM) is a standardized evidence-based tool that enables non-psychiatrically trained clinicians to identify and recognize delirium quickly and accurately in both clinical and research settings. The CAM includes four features found to have the greatest ability to distinguish delirium from other types of cognitive impairment. The Hartford Institute for Geriatric Nursing, 2019. Donna McCabe, DNP, APRN-BC, GNP © 2003 Sharon K. Inouye, MD, MPH Inouye, S., van Dyck, C., Alessi, C., Balkin, S., Siegal, A. & Horwitz, R. (1990).
External link
U-FIRST! Is a proven and effective approach to working with people with dementia. Through dialogue and a case-based approach, learners will have more confidence in working with people with responsive behaviours. Training is especially designed for people working in community care, acute care and long-term care.  Permission to post obtained from Cathy Conway. alzheimer.ca
External link
The case study and its accompanying discussion guide were developed for educational purposes in long-term care homes to promote use of the RNAO Delirium, Dementia, and Depression in Older Adults: Assessment and Care BPG. This resource provides the necessary instructions to hold a facilitated discussion with long-term care staff.  Overall goals of the case study and discussion guide are to: Actively engage participants in discussions about delirium, dementia, and depression Help long-term care staff identify the differences between delirium, dementia, and depression Help long-term care staff become familiar with key resources they can use at the point-of-care to support identification of delirium, dementia, and depression Reinforce best practices for the care of delirium, dementia, depression in older adults Reference: Registered Nurses’ Association of Ontario. (2017). Delirium, Dementia, and Depression in Older Adults: Assessment and Care. Toronto, ON, Canada: Author.
External link
This heart-warming video shows how music can transform the life of a resident with dementia. Reference: Sundance Film Festival. (2014, January 7) Alive Inside: A Story of Music & Memory Featurette - Documentary HD. 
External link
This Alzheimer Canada website section provides resources for health care professionals. Ambiguous Grief and Loss, Pain, End of Life and Culture Change, is a resource that addresses the issue of loss and grief while supporting those living with dementia and their caregivers. ©2024 Alzheimer Society of Canada. All rights reserved.
External link
The Alzheimer Society of Canada provides support to families and clients affected by Alzheimer’s disease. Links are provided to a chapter near you. The website is also available in French.   ©2025 Alzheimer Society of Canada
External link
Anxiety symptoms are extremely common. In the primary care setting, a major task is to determine whether the symptoms are a reaction to a distressing situation, indications of an anxiety or other psychiatric disorder such as depression, or signs of a non-psychiatric condition. This resource provides clinical tools for screening, assessment, diagnosis, and treatment. Copyright 2025 CAMH  
Document
This tip sheet from Smart Tips for Stroke Care highlights key considerations for supporting  individuals experiencing changes in behaviour after a stroke. Smart Tips for Stroke Care (2023) was created by members of the Regional Stroke Networks of Ontario. 
External link
This tip sheet from Smart Tips for Stroke Care highlights key considerations for supporting  individuals experiencing changes in behaviour after a stroke. Smart Tips for Stroke Care (2023) was created by members of the Regional Stroke Networks of Ontario. 
External link
The brainXchange™ provides resources to support improving the quality of life for persons with, or at risk of having brain-health needs related to dementia, mental health and neurological conditions related to brain health changes or aging. © 2024 brainXchange™ 
Document
This tip sheet from Smart Tips for Stroke Care highlights key considerations for supporting  individuals experiencing changes in cognition after a stroke. Smart Tips for Stroke Care (2023) was created by members of the Regional Stroke Networks of Ontario.     
External link
This tip sheet from Smart Tips for Stroke Care highlights key considerations for supporting  individuals experiencing changes in cognition after a stroke. Smart Tips for Stroke Care (2023) was created by members of the Regional Stroke Networks of Ontario.     
External link
This resource from Alzheimer Society Canada shares how dementia can affect intimacy and sexuality and includes strategies for caregivers. There is also a section to support LGBTQ persons with dementia. Alzheimer Society of Canada (2018).
External link
Indigenous Cognitive and Aging Awareness Research Exchange (I-CAARE) offers a number of factsheets, a health wheel and pathway for persons with dementia and their caregivers. The indigenous perspective may provide added support and comfort to families as they journey through dementia. Reference: Indigenous Cognitive and Aging Awareness Research Exchange (2023). Dementia Factsheets.  ©  2023 ICARE  Owned by Dr. Kristen Jacklin
Document
This tip sheet from Smart Tips for Stroke Care highlights key considerations for supporting individuals experiencing depression after a stroke. Smart Tips for Stroke Care (2023) was created by members of the Regional Stroke Networks of Ontario.   
External link
This tip sheet from Smart Tips for Stroke Care highlights key considerations for supporting individuals experiencing depression after a stroke. Smart Tips for Stroke Care (2023) was created by members of the Regional Stroke Networks of Ontario.   
External link
Alzheimer Society Ontario's Finding Your Way® helps people living with dementia, their families, caregivers and communities to recognize the risk of going missing, be prepared for incidents of going missing, and ensure that people with dementia can live safely in the community. At this link you will find free On-line Learning about keeping people with dementia safe. You will also find a Living Safely with Dementia Resource Guide and an interactive resource guide.  © 2025 Alzheimer Society of Canada
External link
This website by Baycrest, provides six sections of learning including- understanding late-life depression, signs and symptoms, self-check, causes, stigmas, types and treatments for late-life depression.  © 2025 BAYCREST - ALL RIGHTS RESERVED. 
External link
This website provides information and resources about the P.I.E.C.E.S.™ program (Physical, Intellectual, Emotional, Capabilities, Environment, Social). 
External link
The Parkinson Canada website contains useful resources for LTC including a Guide to the Non-Motor Symptoms of Parkinson's Disease (client and physician versions). The guide covers cognitive dysfunction, dementia, anxiety, depression, delusions and impulse control in Parkinson's disease. Also available is a booklet specific to the LTC sector as well as a medication booklet. ©Copyright 2025 Parkinson Canada.
External link
Partnerships in Dementia Care Alliance (PiDC) helps to change culture in long-term care and community settings to enhance dementia care. Examples of culture change in LTC homes is included. ©2025 All rights reserved
External link
Delirium resources for healthcare providers. Includes posters, communication tips, clinician learning series slide deck, delirium prevention toolkit, how to prevent and support delirium in older adults, Ontario's delirium quality standard, pocket guide for PSWs, and various handouts.  © 2022 Regional Geriatric Program of Toronto. 
External link
The Senior Friendly 7 Toolkit supports clinical best practices for healthcare providers across the sectors of care and includes self-management tools for older adults and their caregivers. SF7 focuses on: delirium, mobility, social engagement, continence, pain, nutrition, and polypharmacy. © 2025 Regional Geriatric Program of Toronto.
External link
CAMH webpage notes risk factors and screening tools for SIGECAPS, a mnemonic used to list the symptoms of major depressive disorder, according to the DSM-5.  Copyright 2025 CAMH  
External link
This poster from the Regional Geriatric Program of Toronto reveals 6 proven strategies to prevent and manage delirium. © 2019 Regional Geriatric Program of Toronto. 
External link
Cette affiche du Regional Geriatric Program de Toronto nous donne 6 stratégies éprouvées pour prévenir et soutener le délire. © 2019 Regional Geriatric Program of Toronto. 
External link
This Government of Ontario website contains the Substitute Decisions Act and Regulations that fall under it. Reference: Substitute Decisions Act 1992 Website: https://www.ontario.ca/laws/statute/92s30 © King’s Printer for Ontario, 2012-24
External link
The RGP of Eastern Ontario is a coordinated network of specialized geriatric services, from hospital to home. Their clinical services, teaching and research are committed to optimizing the health and independence of seniors in the Champlain region. Copyright ©2025
External link
This site from Capital District health Authority, Halifax, Nova Scotia includes a vignette showing a daughter recognizing that her mother's behaviour has changed suddenly and therefore is not just related to her dementia. Delirium is described in the video and the site includes other information and resources for delirium. Reference: This Is Not My Mom Website.
External link
The Centre for Effective Practice provides the BPSD Discussion Guide designed to help providers understand, assess, and manage residents in long-term-care homes with behavioural and psychological symptoms of dementia, with a focus on antipsychotic medications. Reference: Centre for Effective Practice (2016). Use of Antipsychotics in Behavioural and Psychological Symptoms of Dementia (BPSD) Discussion Guide.  © April 2016. Version 2. Centre for Effective Practice Inc. All Rights Reserved.
Evaluation resources
External link
The case study and its accompanying discussion guide were developed for educational purposes in long-term care homes to promote use of the RNAO Delirium, Dementia, and Depression in Older Adults: Assessment and Care BPG. This resource provides the necessary instructions to hold a facilitated discussion with long-term care staff.  Overall goals of the case study and discussion guide are to: Actively engage participants in discussions about delirium, dementia, and depression Help long-term care staff identify the differences between delirium, dementia, and depression Help long-term care staff become familiar with key resources they can use at the point-of-care to support identification of delirium, dementia, and depression Reinforce best practices for the care of delirium, dementia, depression in older adults Reference: Registered Nurses’ Association of Ontario. (2017). Delirium, Dementia, and Depression in Older Adults: Assessment and Care. Toronto, ON, Canada: Author.
External link
This heart-warming video shows how music can transform the life of a resident with dementia. Reference: Sundance Film Festival. (2014, January 7) Alive Inside: A Story of Music & Memory Featurette - Documentary HD. 
External link
This Alzheimer Canada website section provides resources for health care professionals. Ambiguous Grief and Loss, Pain, End of Life and Culture Change, is a resource that addresses the issue of loss and grief while supporting those living with dementia and their caregivers. ©2024 Alzheimer Society of Canada. All rights reserved.
External link
The Alzheimer Society of Canada provides support to families and clients affected by Alzheimer’s disease. Links are provided to a chapter near you. The website is also available in French.   ©2025 Alzheimer Society of Canada
External link
Anxiety symptoms are extremely common. In the primary care setting, a major task is to determine whether the symptoms are a reaction to a distressing situation, indications of an anxiety or other psychiatric disorder such as depression, or signs of a non-psychiatric condition. This resource provides clinical tools for screening, assessment, diagnosis, and treatment. Copyright 2025 CAMH  
Document
This tip sheet from Smart Tips for Stroke Care highlights key considerations for supporting  individuals experiencing changes in behaviour after a stroke. Smart Tips for Stroke Care (2023) was created by members of the Regional Stroke Networks of Ontario. 
External link
This tip sheet from Smart Tips for Stroke Care highlights key considerations for supporting  individuals experiencing changes in behaviour after a stroke. Smart Tips for Stroke Care (2023) was created by members of the Regional Stroke Networks of Ontario. 
External link
The brainXchange™ provides resources to support improving the quality of life for persons with, or at risk of having brain-health needs related to dementia, mental health and neurological conditions related to brain health changes or aging. © 2024 brainXchange™ 
Document
This tip sheet from Smart Tips for Stroke Care highlights key considerations for supporting  individuals experiencing changes in cognition after a stroke. Smart Tips for Stroke Care (2023) was created by members of the Regional Stroke Networks of Ontario.     
External link
This tip sheet from Smart Tips for Stroke Care highlights key considerations for supporting  individuals experiencing changes in cognition after a stroke. Smart Tips for Stroke Care (2023) was created by members of the Regional Stroke Networks of Ontario.     
External link
This resource from Alzheimer Society Canada shares how dementia can affect intimacy and sexuality and includes strategies for caregivers. There is also a section to support LGBTQ persons with dementia. Alzheimer Society of Canada (2018).
External link
Indigenous Cognitive and Aging Awareness Research Exchange (I-CAARE) offers a number of factsheets, a health wheel and pathway for persons with dementia and their caregivers. The indigenous perspective may provide added support and comfort to families as they journey through dementia. Reference: Indigenous Cognitive and Aging Awareness Research Exchange (2023). Dementia Factsheets.  ©  2023 ICARE  Owned by Dr. Kristen Jacklin
Document
This tip sheet from Smart Tips for Stroke Care highlights key considerations for supporting individuals experiencing depression after a stroke. Smart Tips for Stroke Care (2023) was created by members of the Regional Stroke Networks of Ontario.   
External link
This tip sheet from Smart Tips for Stroke Care highlights key considerations for supporting individuals experiencing depression after a stroke. Smart Tips for Stroke Care (2023) was created by members of the Regional Stroke Networks of Ontario.   
External link
Alzheimer Society Ontario's Finding Your Way® helps people living with dementia, their families, caregivers and communities to recognize the risk of going missing, be prepared for incidents of going missing, and ensure that people with dementia can live safely in the community. At this link you will find free On-line Learning about keeping people with dementia safe. You will also find a Living Safely with Dementia Resource Guide and an interactive resource guide.  © 2025 Alzheimer Society of Canada
External link
This website by Baycrest, provides six sections of learning including- understanding late-life depression, signs and symptoms, self-check, causes, stigmas, types and treatments for late-life depression.  © 2025 BAYCREST - ALL RIGHTS RESERVED. 
External link
This website provides information and resources about the P.I.E.C.E.S.™ program (Physical, Intellectual, Emotional, Capabilities, Environment, Social). 
External link
The Parkinson Canada website contains useful resources for LTC including a Guide to the Non-Motor Symptoms of Parkinson's Disease (client and physician versions). The guide covers cognitive dysfunction, dementia, anxiety, depression, delusions and impulse control in Parkinson's disease. Also available is a booklet specific to the LTC sector as well as a medication booklet. ©Copyright 2025 Parkinson Canada.
External link
Partnerships in Dementia Care Alliance (PiDC) helps to change culture in long-term care and community settings to enhance dementia care. Examples of culture change in LTC homes is included. ©2025 All rights reserved
External link
Delirium resources for healthcare providers. Includes posters, communication tips, clinician learning series slide deck, delirium prevention toolkit, how to prevent and support delirium in older adults, Ontario's delirium quality standard, pocket guide for PSWs, and various handouts.  © 2022 Regional Geriatric Program of Toronto. 
External link
The Senior Friendly 7 Toolkit supports clinical best practices for healthcare providers across the sectors of care and includes self-management tools for older adults and their caregivers. SF7 focuses on: delirium, mobility, social engagement, continence, pain, nutrition, and polypharmacy. © 2025 Regional Geriatric Program of Toronto.
External link
CAMH webpage notes risk factors and screening tools for SIGECAPS, a mnemonic used to list the symptoms of major depressive disorder, according to the DSM-5.  Copyright 2025 CAMH  
External link
This poster from the Regional Geriatric Program of Toronto reveals 6 proven strategies to prevent and manage delirium. © 2019 Regional Geriatric Program of Toronto. 
External link
Cette affiche du Regional Geriatric Program de Toronto nous donne 6 stratégies éprouvées pour prévenir et soutener le délire. © 2019 Regional Geriatric Program of Toronto. 
External link
This Government of Ontario website contains the Substitute Decisions Act and Regulations that fall under it. Reference: Substitute Decisions Act 1992 Website: https://www.ontario.ca/laws/statute/92s30 © King’s Printer for Ontario, 2012-24
External link
The RGP of Eastern Ontario is a coordinated network of specialized geriatric services, from hospital to home. Their clinical services, teaching and research are committed to optimizing the health and independence of seniors in the Champlain region. Copyright ©2025
External link
This site from Capital District health Authority, Halifax, Nova Scotia includes a vignette showing a daughter recognizing that her mother's behaviour has changed suddenly and therefore is not just related to her dementia. Delirium is described in the video and the site includes other information and resources for delirium. Reference: This Is Not My Mom Website.
External link
The Centre for Effective Practice provides the BPSD Discussion Guide designed to help providers understand, assess, and manage residents in long-term-care homes with behavioural and psychological symptoms of dementia, with a focus on antipsychotic medications. Reference: Centre for Effective Practice (2016). Use of Antipsychotics in Behavioural and Psychological Symptoms of Dementia (BPSD) Discussion Guide.  © April 2016. Version 2. Centre for Effective Practice Inc. All Rights Reserved.
Document
This table from Appendix K pages 152-153 of the BPG Delirium, Dementia and Depression in Older Adults: Assessment and Care (2016) helps us reflect on our own attitudes, skills and knowledge about dementia and provides tips for successful interpersonal skills with residents with dementia. Registered Nurses’ Association of Ontario. (2016). Delirium, Dementia, and Depression in Older Adults: Assessment and Care. Toronto, ON, Canada: Author. 
Document
This helpful table from Appendix D (page 127) of the BPG Delirium, Dementia and Depression in Older Adults: Assessment and Care (2016) helps to distinguish among delirium, dementia and depression where features are often similar or overlapping. Registered Nurses’ Association of Ontario. (2016). Delirium, Dementia, and Depression in Older Adults: Assessment and Care. Toronto, ON, Canada: Author. 
Document
Appendix G from pages 133-134 of Delirium, Dementia and Depression in Older Adults: Assessment and Care (2016) identifies risk factors and related interventions for delirium. Registered Nurses’ Association of Ontario. (2016). Delirium, Dementia, and Depression in Older Adults: Assessment and Care. Toronto, ON, Canada: Author. 
Document
Appendix E pages 128-130 of the BPG Delirium, Dementia and Depression in Older Adults: Assessment and Care, is a table that outlines some of the most common types of dementia. Registered Nurses’ Association of Ontario. (2016). Delirium, Dementia, and Depression in Older Adults: Assessment and Care. Toronto, ON, Canada: Author. 
Path method
Site section plus slug
Site section
Slug
delirium-dementia-and-depression-and-responsive-behaviours

Summary

Provides guidance for assessing and managing delirium, dementia, and depression in LTC residents. Features screening tools, care strategies, and educational content to enhance mental health care. 

Automatic slug from title
Yes

Offers evidence-based tools to support bowel and bladder health in LTC residents. Including assessments, individualized care planning tools, and staff training resources.

Continence and constipation

Offers evidence-based tools to support bowel and bladder health in LTC residents. Including assessments, individualized care planning tools, and staff training resources.

Document
A tool to assist with comparing your organization’s current practice with evidence-based RNAO best practice recommendations. Registered Nurses Association of Ontario (2022). Opportunity Analysis- A Proactive Approach to Bladder and Bowel Management. Toronto, ON.
External link
This fact sheet from The Canadian Continence Foundation provides an overview of fecal incontinence, lifestyle changes and treatments. Available in a print out version.   
Document
Appendix H from the RNAO A Proactive Approach to Bladder and Bowel Management in Adults — Fourth Edition is a systematic approach to dealing with constipation and fecal incontinence.  Registered Nurses’ Association of Ontario (RNAO). A proactive approach to bladder and bowel management in adults. 4th ed. Toronto (ON): RNAO; 2020. (p. 132).
Document
Appendix G from the RNAO A Proactive Approach to Bladder and Bowel Management in Adults — Fourth Edition shows how the best practice guideline recommendations can be applied in the clinical setting.  Registered Nurses’ Association of Ontario (RNAO). A proactive approach to bladder and bowel management in adults. 4th ed. Toronto (ON): RNAO; 2020. (p.131).
External link
Appendix G from the RNAO A Proactive Approach to Bladder and Bowel Management in Adults — Fourth Edition shows how the best practice guideline recommendations can be applied in the clinical setting.  Registered Nurses’ Association of Ontario (RNAO). A proactive approach to bladder and bowel management in adults. 4th ed. Toronto (ON): RNAO; 2020. (p.131).
Document
The Alternative Approaches List is a table with examples and suggested alternatives and patient behaviours. Registered Nurses’ Association of Ontario. (2012). Appendix J of Promoting Safety: Alternative Approaches to the Use of Restraints. Toronto, Canada: Author.  (pp. 104-107).  All request to adapt the Alternative Approaches to Restraint use must be directed to the Ottawa Hospital, Department of Nursing Professional Practice
Document
A comprehensive assessment of bladder and bowel function for LTC residents developed by the LTC BPC Project with Toronto Best Practice Steering Committee and Northwest Continence Collaborative (2005). Includes list of medications that affect continence and treatment options. Reference: Toronto Best Practice Committee and Northwest Continence Collaborative (2006). Bladder & Bowel Continence Assessment.. Toronto. Sources: AHCPR. 2006. Urinary Incontinence. ; Brigham & Women’s Hospital. 2004, Urinary incontinence.; The Hartford Institute for Geriatric Nursing. 2001. Urinary incontinence. ; IC-5 Continence Project, 2005.; Rehabilitation Nursing Foundation. 2002. Constipation.; RNAO. 2005, Preventing Constipation; Prompting Continence. http://www.rnao.org/bestpractices.; Royal Women’s Hospital. 2005. Urinary incontinence.; Singapore Ministry of Health. 2003; U.S. National Library of Medicine and U.S. National Institute of Health. 2006. Drugs, supplements. 
Document
This tip sheet from Smart Tips for Stroke Care, highlights key considerations for supporting individuals experiencing bladder and bowel incontinence after a stroke. Smart Tips for Stroke Care (2023) was created by members of the Regional Stroke Networks of Ontario.   
External link
This tip sheet from Smart Tips for Stroke Care, highlights key considerations for supporting individuals experiencing bladder and bowel incontinence after a stroke. Smart Tips for Stroke Care (2023) was created by members of the Regional Stroke Networks of Ontario.   
Document
Appendix Q from the RNAO A Proactive Approach to Bladder and Bowel Management in Adults — Fourth Edition shows pictures of stools to help improve assessment of constipation. Registered Nurses’ Association of Ontario (RNAO). A proactive approach to bladder and bowel management in adults. 4th ed. Toronto (ON): RNAO; 2020. (p. 147).
External link
Appendix Q from the RNAO A Proactive Approach to Bladder and Bowel Management in Adults — Fourth Edition shows pictures of stools to help improve assessment of constipation. Registered Nurses’ Association of Ontario (RNAO). A proactive approach to bladder and bowel management in adults. 4th ed. Toronto (ON): RNAO; 2020. (p. 147).
External link
This resource has illustrations and procedures on how to do intermittent catheterizations in adults. Reference: Vahr, S. Cobussen-Boekhorst, H, Eikenboom, J, Geng, V, Holroyd, S, Lester, M, Pearce, I and Vandewinke, C. 2013. Evidence-based Guidelines for Best Practice in Urological Health Care Catheterisation Dilatation, urethral intermittent in adults. European Association of Urology Nurses. © EAUN  
Document
Appendix O from the RNAO A Proactive Approach to Bladder and Bowel Management in Adults — Fourth Edition is a comprehensive list of physical, emotional and other factors that contribute to constipation.  Registered Nurses’ Association of Ontario (RNAO). A proactive approach to bladder and bowel management in adults. 4th ed. Toronto (ON): RNAO; 2020. (p.144-145)
External link
Appendix O from the RNAO A Proactive Approach to Bladder and Bowel Management in Adults — Fourth Edition is a comprehensive list of physical, emotional and other factors that contribute to constipation.  Registered Nurses’ Association of Ontario (RNAO). A proactive approach to bladder and bowel management in adults. 4th ed. Toronto (ON): RNAO; 2020. (p.144-145)
Document
A comprehensive list of physical, emotional and other factors that contribute to urinary continence. Registered Nurses’ Association of Ontario (RNAO). A proactive approach to bladder and bowel management in adults. 4th ed. Toronto (ON): RNAO; 2020.
Document
A one time, single resident risk assessment for dehydration based of the University of Iowa Dehydration BPG. References: Mentes, J. C. & The Iowa Veterans Affairs Nursing Research Consortium. (2004). Evidence-Based Practice Guideline: Hydration management. Iowa City, IA: The University of Iowa Gerontological Nursing Interventions Research Center Research Translation and Dissemination Core. Mentes, J. C. & Iowa-Veterans Affairs Research Consortium. (2000). Hydration management. Journal of Gerontological Nursing, 6-15.
External link
A one time, single resident risk assessment for dehydration based of the University of Iowa Dehydration BPG. References: Mentes, J. C. & The Iowa Veterans Affairs Nursing Research Consortium. (2004). Evidence-Based Practice Guideline: Hydration management. Iowa City, IA: The University of Iowa Gerontological Nursing Interventions Research Center Research Translation and Dissemination Core. Mentes, J. C. & Iowa-Veterans Affairs Research Consortium. (2000). Hydration management. Journal of Gerontological Nursing, 6-15.
Document
An illustration of the structure of the lower male and female urinary tracts. Registered Nurses' Association of Ontario. (2006). Self-Learning Package Continence Care Education. Toronto, ON.
External link
This algorithm looks at a multidisciplinary approach related the management of urinary incontinence in the community or long term care homes. It addresses: presenting symptoms, clinical assessments, presumed etiology, treatment/management and evaluation. This one page tool can be laminated and posted for reference. © 2001 The Canadian Continence Foundation
External link
This powerpoint presentation for health care providers, shows how to distinguish between the types of urinary incontinence and interventions to treat urinary incontinence.  A poster and patient handout are also part of this module which is also available in French. © 2025 Regional Geriatric Program of Toronto. 
Document
Appendix P from the RNAO A Proactive Approach to Bladder and Bowel Management in Adults — Fourth Edition is a list of the major drug groups that can contribute to constipation.  Registered Nurses’ Association of Ontario (RNAO). A proactive approach to bladder and bowel management in adults. 4th ed. Toronto (ON): RNAO; 2020 (p. 146).
External link
Appendix P from the RNAO A Proactive Approach to Bladder and Bowel Management in Adults — Fourth Edition is a list of the major drug groups that can contribute to constipation.  Registered Nurses’ Association of Ontario (RNAO). A proactive approach to bladder and bowel management in adults. 4th ed. Toronto (ON): RNAO; 2020 (p. 146).
Document
A list of the major drug groups that can contribute to urinary incontinence. Registered Nurses’ Association of Ontario (RNAO). A Proactive Approach to Bladder and Bowel Management in Adults. 4th ed. Toronto (ON): RNAO; 2020.
External link
Ostomy Canada Society (OCS) is a non-profit volunteer organization for people with ostomies and their families. The OCS website has practical ostomy care information on a variety of topic with good visuals. Resources are aimed at patients and families, but are applicable to health care professionals. © 2025, Ostomy Canada Society. 
External link
This resource from the Canadian Continence Foundation, provides a list of some medications used for overactive bladder treatment.    
External link
This resource from the Canadian Continence Foundation explains pelvic muscle exercises, how they may help with incontinence and how to properly perform them.  
Document
A presentation on causes, risk factors and interventions for dehydration developed by the Committee for the Enhancement of Elder Friendly Environments (CEEFE) Central South Geriatric Program (Ontario).
Document
This poster defines dehydration, explains risk factors related to dehydration and strategies to prevent dehydration. Reference: Developed by the Elder friendly environments Coalition (2008).   
Document
A systematic approach to encouraging incontinent people to become continent. Registered Nurses’ Association of Ontario (RNAO). A proactive approach to bladder and bowel management in adults. 4th ed. Toronto (ON): RNAO; 2020. 
Document
A comprehensive list of physical, environmental, functional and other factors that contribute to fecal incontinence. Registered Nurses’ Association of Ontario (RNAO). A proactive approach to bladder and bowel management in adults. 4th ed. Toronto (ON): RNAO; 2020.
External link
The best practice guideline (BPG) A Proactive Approach to Bladder and Bowel Management in Adults, Fourth Edition (2020) replaces the RNAO BPGs Promoting Continence Using Prompted Voiding and Prevention of Constipation in the Older Adult Population, both of which were last updated in 2011. This BPG provides evidence-based recommendations for effective strategies to support adults (aged 18 years and older) who live with urinary incontinence, fecal incontinence and/or constipation that will improve quality of care and lead to positive health outcomes. The BPG includes good practice statements on conducing a focused initial assessment and recommendation areas that address the following: toileting strategies, physical activity, adequate intake of fibre and/or fluids, interprofessional approach and bowel protocol. This BPG can be used by nurses, members of the interprofessional team and caregivers across the continuum of care and in all domains of practice such as administration, clinical, education, policy and research.  The evidence-based recommendations in this BPG are applicable to all practice settings where persons who live with urinary incontinence, fecal incontinence and/or constipation are accessing services (e.g., acute care, long-term care, primary and community care, and rehabilitation settings). Registered Nurses’ Association of Ontario (RNAO). A proactive approach to bladder and bowel management in adults. 4th ed. Toronto, ON. Author.
External link
La ligne directrice sur les pratiques exemplaires (LDPE) Une approche proactive de la gestion de la vessie et des intestins chez les adultes Quatrième édition, remplace les LDPE de la RNAO Favoriser la continence par le déclenchement de la miction et Prévention de la constipation chez les personnes âgées - Lignes directrices sur les pratiques, toutes deux mises à jour pour la dernière fois en 2011. Cette LDPE fournit des recommandations fondées sur des preuves pour des stratégies efficaces pour soutenir les adultes (âgés de 18 ans et plus) qui vivent avec l'incontinence urinaire, l'incontinence fécale et/ou la constipation qui amélioreront la qualité des soins et mèneront à des résultats de santé positifs. Le LDPE comprend des énoncés de bonnes pratiques sur la réalisation d'une évaluation initiale ciblée et des domaines de recommandation qui traitent des éléments suivants : stratégies d'élimination des toilettes, activité physique, apport adéquat de fibres et/ou de liquides, approche interprofessionnelle et protocole intestinal. Ces LDPE peuvent être utilisées par les infirmières, les membres de l'équipe interprofessionnelle et les soignants dans tout le continuum de soins et dans tous les domaines de pratique tels que l'administration, la clinique, l'éducation, les politiques et la recherche. Les recommandations fondées sur des données probantes de ce LDPE s'appliquent à tous les milieux de pratique où les personnes qui vivent avec une incontinence urinaire, une incontinence fécale et/ou une constipation accèdent à des services. Registered Nurses' Association of Ontario, Une approche proactive de la gestion de la vessie et des intestins chez les adultes, (2020). Toronto, (ON). Author.
External link
Appendix S from the RNAO A Proactive Approach to Bladder and Bowel Management in Adults — Fourth Edition provides systematic approaches to decreasing constipation. Registered Nurses’ Association of Ontario (RNAO). A proactive approach to bladder and bowel management in adults. 4th ed. Toronto (ON): RNAO; 2020. (p.150-151).
Document
Appendix S from the RNAO A Proactive Approach to Bladder and Bowel Management in Adults — Fourth Edition provides systematic approaches to decreasing constipation. Registered Nurses’ Association of Ontario (RNAO). A proactive approach to bladder and bowel management in adults. 4th ed. Toronto (ON): RNAO; 2020. (p.150-151).
External link
A one-time, single resident assessment for 30 signs and symptoms of dehydration. Author and Date unknown
Document
A one-time, single resident assessment for 30 signs and symptoms of dehydration. Author and Date unknown
External link
This comprehensive website from the Canadian Continence Foundation has resources on both urinary and fecal incontinence. Including information about bladder health, causes of urinary incontinence, diagnosis and treatment of urinary incontinence, pamphlets and videos.  Reference: The Canadian Continence Foundation. 
External link
This information sheet from the Canadian Continence Foundation- describes what bladder training is, provides tips to decide whether bladder training is feasible and how to get started. Canadian Continence Foundation.    
External link
This powerpoint presentation aimed at health care providers, describes bladder physiology, classifies and identifies medications that contribute to incontinence and pharmacological treatments used for urinary incontinence. It is also available in french Alston, Jillian ( 2020) Urinary Incontinence & Medications- Clinician Learning Series. Ontario. Retrieved from https://www.rgptoronto.ca/resource/urinary-incontinence-medications-clin... © 2025 Regional Geriatric Program of Toronto. 
External link
This resource highlights a treatment plan for an elderly person with a diagnosis of memory impairment who develops a urinary tract infection that results in delirium.  © 2025 Alzheimer's Society.
External link
This is a one-page algorithm that is part of Public Health Ontario’s Urinary Tract Infection (UTI) Program. It clearly describes signs and symptoms of UTI’s and promotes ‘watchful waiting’ as an acceptable alternative before treating probable UTI’s. Is suitable for posting on a bulletin board. Reference: Public Health Ontario (PHO). 2019. Assessment algorithm for urinary tract infections (UTIs) in medically stable non-catheterized residents. © 2019 Ontario Agency for Health Protection and Promotion
External link
This PHO resource provides basic facts about asymptomatic bacteriuria. Public Health Ontario, 2014, Asymptomatic Bacteriuria Fact Sheet. Revised: November 2019
External link
This fact sheet is part of Public Health Ontario’s Urinary Tract Infection (UTI) Program. It succinctly describes the evidence for not using dipsticks to diagnose UTI’s. Is suitable for sharing with staff, residents and families. Public Health Ontario (PHO). Revised 2019.  
External link
This resource can be used by health care providers at the long-term care homes (LTCHs) when consulting or meeting with friends and families of residents who have questions about a LTCH’s approach to managing suspected UTIs. Reference: Public Health Ontario (PHO). Revised 2016.
External link
This PowerPoint presentation is part of Public Health Ontario’s Urinary Tract Infection (UTI) Program. It provides an overview of how to implement a UTI program. Reference: Public Health Ontario (PHO). 2017. UTI Program (PHO) Management of UTIs in Non-catheterized Long-Term Care Home Residents.  © 2017 Ontario Agency for Health Protection and Promotion
External link
This sample policy and procedure is part of Public Health Ontario’s Urinary Tract Infection (UTI) Program. It is a comprehensive policy that could be adapted by long term care homes and other health care organizations. It is complimented by a guidance document available on the PHO website. Reference: Public Health Ontario (PHO). Revised 2019. UTI Program: Sample policy and procedure for assessment and management of urinary tract infections (UTIs) in non-catheterized residents. Revised: November 2019    
External link
This Public Health Ontario resource provides a list of UTI symptoms, contrasts between non-catheterized and catheterized residents and when not to send a specimen. Reference: Public Health Ontario, 2014, When To Collect A Urine Specimen For Culture And Sensitivity Fact Sheet. 
External link
Public Health Ontario (PHO) has developed the Urinary Tract Infection (UTI) Program in response to concerns about the overuse of antibiotics for presumed UTI's in residents in long-term care homes (LTCHs) and the associated antibiotic-related harms. The Program contains a number of tools for assessment, planning, implementation and evaluation of a program to reduce UTI’s in LTC homes. Reference: Public Health Ontario (PHO), 2019. Urinary Tract Infection (UTI) Program. © 2025 Ontario Agency for Health Protection and Promotion   
External link
This is a comprehensive list of reasons for delirium that need to be considered before assuming that a change in mental status is due to a UTI.  Public Health Ontario (2019). UTI Program (PHO)- Causes of Delirium and Mental Status Changes  
Document
A comprehensive assessment of bladder and bowel function for LTC residents developed by the LTC BPC Project with Toronto Best Practice Steering Committee and Northwest Continence Collaborative (2005). Includes list of medications that affect continence and treatment options. Reference: Toronto Best Practice Committee and Northwest Continence Collaborative (2006). Bladder & Bowel Continence Assessment.. Toronto. Sources: AHCPR. 2006. Urinary Incontinence. ; Brigham & Women’s Hospital. 2004, Urinary incontinence.; The Hartford Institute for Geriatric Nursing. 2001. Urinary incontinence. ; IC-5 Continence Project, 2005.; Rehabilitation Nursing Foundation. 2002. Constipation.; RNAO. 2005, Preventing Constipation; Prompting Continence. http://www.rnao.org/bestpractices.; Royal Women’s Hospital. 2005. Urinary incontinence.; Singapore Ministry of Health. 2003; U.S. National Library of Medicine and U.S. National Institute of Health. 2006. Drugs, supplements. 
Document
This tip sheet from Smart Tips for Stroke Care, highlights key considerations for supporting individuals experiencing bladder and bowel incontinence after a stroke. Smart Tips for Stroke Care (2023) was created by members of the Regional Stroke Networks of Ontario.   
External link
This tip sheet from Smart Tips for Stroke Care, highlights key considerations for supporting individuals experiencing bladder and bowel incontinence after a stroke. Smart Tips for Stroke Care (2023) was created by members of the Regional Stroke Networks of Ontario.   
Document
A one time, single resident risk assessment for dehydration based of the University of Iowa Dehydration BPG. References: Mentes, J. C. & The Iowa Veterans Affairs Nursing Research Consortium. (2004). Evidence-Based Practice Guideline: Hydration management. Iowa City, IA: The University of Iowa Gerontological Nursing Interventions Research Center Research Translation and Dissemination Core. Mentes, J. C. & Iowa-Veterans Affairs Research Consortium. (2000). Hydration management. Journal of Gerontological Nursing, 6-15.
External link
A one time, single resident risk assessment for dehydration based of the University of Iowa Dehydration BPG. References: Mentes, J. C. & The Iowa Veterans Affairs Nursing Research Consortium. (2004). Evidence-Based Practice Guideline: Hydration management. Iowa City, IA: The University of Iowa Gerontological Nursing Interventions Research Center Research Translation and Dissemination Core. Mentes, J. C. & Iowa-Veterans Affairs Research Consortium. (2000). Hydration management. Journal of Gerontological Nursing, 6-15.
Document
An illustration of the structure of the lower male and female urinary tracts. Registered Nurses' Association of Ontario. (2006). Self-Learning Package Continence Care Education. Toronto, ON.
External link
This algorithm looks at a multidisciplinary approach related the management of urinary incontinence in the community or long term care homes. It addresses: presenting symptoms, clinical assessments, presumed etiology, treatment/management and evaluation. This one page tool can be laminated and posted for reference. © 2001 The Canadian Continence Foundation
Document
A presentation on causes, risk factors and interventions for dehydration developed by the Committee for the Enhancement of Elder Friendly Environments (CEEFE) Central South Geriatric Program (Ontario).
Document
This poster defines dehydration, explains risk factors related to dehydration and strategies to prevent dehydration. Reference: Developed by the Elder friendly environments Coalition (2008).   
External link
The best practice guideline (BPG) A Proactive Approach to Bladder and Bowel Management in Adults, Fourth Edition (2020) replaces the RNAO BPGs Promoting Continence Using Prompted Voiding and Prevention of Constipation in the Older Adult Population, both of which were last updated in 2011. This BPG provides evidence-based recommendations for effective strategies to support adults (aged 18 years and older) who live with urinary incontinence, fecal incontinence and/or constipation that will improve quality of care and lead to positive health outcomes. The BPG includes good practice statements on conducing a focused initial assessment and recommendation areas that address the following: toileting strategies, physical activity, adequate intake of fibre and/or fluids, interprofessional approach and bowel protocol. This BPG can be used by nurses, members of the interprofessional team and caregivers across the continuum of care and in all domains of practice such as administration, clinical, education, policy and research.  The evidence-based recommendations in this BPG are applicable to all practice settings where persons who live with urinary incontinence, fecal incontinence and/or constipation are accessing services (e.g., acute care, long-term care, primary and community care, and rehabilitation settings). Registered Nurses’ Association of Ontario (RNAO). A proactive approach to bladder and bowel management in adults. 4th ed. Toronto, ON. Author.
External link
La ligne directrice sur les pratiques exemplaires (LDPE) Une approche proactive de la gestion de la vessie et des intestins chez les adultes Quatrième édition, remplace les LDPE de la RNAO Favoriser la continence par le déclenchement de la miction et Prévention de la constipation chez les personnes âgées - Lignes directrices sur les pratiques, toutes deux mises à jour pour la dernière fois en 2011. Cette LDPE fournit des recommandations fondées sur des preuves pour des stratégies efficaces pour soutenir les adultes (âgés de 18 ans et plus) qui vivent avec l'incontinence urinaire, l'incontinence fécale et/ou la constipation qui amélioreront la qualité des soins et mèneront à des résultats de santé positifs. Le LDPE comprend des énoncés de bonnes pratiques sur la réalisation d'une évaluation initiale ciblée et des domaines de recommandation qui traitent des éléments suivants : stratégies d'élimination des toilettes, activité physique, apport adéquat de fibres et/ou de liquides, approche interprofessionnelle et protocole intestinal. Ces LDPE peuvent être utilisées par les infirmières, les membres de l'équipe interprofessionnelle et les soignants dans tout le continuum de soins et dans tous les domaines de pratique tels que l'administration, la clinique, l'éducation, les politiques et la recherche. Les recommandations fondées sur des données probantes de ce LDPE s'appliquent à tous les milieux de pratique où les personnes qui vivent avec une incontinence urinaire, une incontinence fécale et/ou une constipation accèdent à des services. Registered Nurses' Association of Ontario, Une approche proactive de la gestion de la vessie et des intestins chez les adultes, (2020). Toronto, (ON). Author.
External link
A one-time, single resident assessment for 30 signs and symptoms of dehydration. Author and Date unknown
Document
A one-time, single resident assessment for 30 signs and symptoms of dehydration. Author and Date unknown
External link
This comprehensive website from the Canadian Continence Foundation has resources on both urinary and fecal incontinence. Including information about bladder health, causes of urinary incontinence, diagnosis and treatment of urinary incontinence, pamphlets and videos.  Reference: The Canadian Continence Foundation. 
External link
This information sheet from the Canadian Continence Foundation- describes what bladder training is, provides tips to decide whether bladder training is feasible and how to get started. Canadian Continence Foundation.    
External link
This is a one-page algorithm that is part of Public Health Ontario’s Urinary Tract Infection (UTI) Program. It clearly describes signs and symptoms of UTI’s and promotes ‘watchful waiting’ as an acceptable alternative before treating probable UTI’s. Is suitable for posting on a bulletin board. Reference: Public Health Ontario (PHO). 2019. Assessment algorithm for urinary tract infections (UTIs) in medically stable non-catheterized residents. © 2019 Ontario Agency for Health Protection and Promotion
External link
This PHO resource provides basic facts about asymptomatic bacteriuria. Public Health Ontario, 2014, Asymptomatic Bacteriuria Fact Sheet. Revised: November 2019
External link
This fact sheet is part of Public Health Ontario’s Urinary Tract Infection (UTI) Program. It succinctly describes the evidence for not using dipsticks to diagnose UTI’s. Is suitable for sharing with staff, residents and families. Public Health Ontario (PHO). Revised 2019.  
External link
This sample policy and procedure is part of Public Health Ontario’s Urinary Tract Infection (UTI) Program. It is a comprehensive policy that could be adapted by long term care homes and other health care organizations. It is complimented by a guidance document available on the PHO website. Reference: Public Health Ontario (PHO). Revised 2019. UTI Program: Sample policy and procedure for assessment and management of urinary tract infections (UTIs) in non-catheterized residents. Revised: November 2019    
External link
This fact sheet from The Canadian Continence Foundation provides an overview of fecal incontinence, lifestyle changes and treatments. Available in a print out version.   
Document
This tip sheet from Smart Tips for Stroke Care, highlights key considerations for supporting individuals experiencing bladder and bowel incontinence after a stroke. Smart Tips for Stroke Care (2023) was created by members of the Regional Stroke Networks of Ontario.   
External link
This tip sheet from Smart Tips for Stroke Care, highlights key considerations for supporting individuals experiencing bladder and bowel incontinence after a stroke. Smart Tips for Stroke Care (2023) was created by members of the Regional Stroke Networks of Ontario.   
External link
This resource has illustrations and procedures on how to do intermittent catheterizations in adults. Reference: Vahr, S. Cobussen-Boekhorst, H, Eikenboom, J, Geng, V, Holroyd, S, Lester, M, Pearce, I and Vandewinke, C. 2013. Evidence-based Guidelines for Best Practice in Urological Health Care Catheterisation Dilatation, urethral intermittent in adults. European Association of Urology Nurses. © EAUN  
External link
This powerpoint presentation for health care providers, shows how to distinguish between the types of urinary incontinence and interventions to treat urinary incontinence.  A poster and patient handout are also part of this module which is also available in French. © 2025 Regional Geriatric Program of Toronto. 
External link
Ostomy Canada Society (OCS) is a non-profit volunteer organization for people with ostomies and their families. The OCS website has practical ostomy care information on a variety of topic with good visuals. Resources are aimed at patients and families, but are applicable to health care professionals. © 2025, Ostomy Canada Society. 
External link
This resource from the Canadian Continence Foundation, provides a list of some medications used for overactive bladder treatment.    
External link
This resource from the Canadian Continence Foundation explains pelvic muscle exercises, how they may help with incontinence and how to properly perform them.  
External link
This powerpoint presentation aimed at health care providers, describes bladder physiology, classifies and identifies medications that contribute to incontinence and pharmacological treatments used for urinary incontinence. It is also available in french Alston, Jillian ( 2020) Urinary Incontinence & Medications- Clinician Learning Series. Ontario. Retrieved from https://www.rgptoronto.ca/resource/urinary-incontinence-medications-clin... © 2025 Regional Geriatric Program of Toronto. 
External link
This resource highlights a treatment plan for an elderly person with a diagnosis of memory impairment who develops a urinary tract infection that results in delirium.  © 2025 Alzheimer's Society.
External link
This resource can be used by health care providers at the long-term care homes (LTCHs) when consulting or meeting with friends and families of residents who have questions about a LTCH’s approach to managing suspected UTIs. Reference: Public Health Ontario (PHO). Revised 2016.
External link
This PowerPoint presentation is part of Public Health Ontario’s Urinary Tract Infection (UTI) Program. It provides an overview of how to implement a UTI program. Reference: Public Health Ontario (PHO). 2017. UTI Program (PHO) Management of UTIs in Non-catheterized Long-Term Care Home Residents.  © 2017 Ontario Agency for Health Protection and Promotion
External link
This Public Health Ontario resource provides a list of UTI symptoms, contrasts between non-catheterized and catheterized residents and when not to send a specimen. Reference: Public Health Ontario, 2014, When To Collect A Urine Specimen For Culture And Sensitivity Fact Sheet. 
External link
Public Health Ontario (PHO) has developed the Urinary Tract Infection (UTI) Program in response to concerns about the overuse of antibiotics for presumed UTI's in residents in long-term care homes (LTCHs) and the associated antibiotic-related harms. The Program contains a number of tools for assessment, planning, implementation and evaluation of a program to reduce UTI’s in LTC homes. Reference: Public Health Ontario (PHO), 2019. Urinary Tract Infection (UTI) Program. © 2025 Ontario Agency for Health Protection and Promotion   
External link
This is a comprehensive list of reasons for delirium that need to be considered before assuming that a change in mental status is due to a UTI.  Public Health Ontario (2019). UTI Program (PHO)- Causes of Delirium and Mental Status Changes  
Document
Appendix H from the RNAO A Proactive Approach to Bladder and Bowel Management in Adults — Fourth Edition is a systematic approach to dealing with constipation and fecal incontinence.  Registered Nurses’ Association of Ontario (RNAO). A proactive approach to bladder and bowel management in adults. 4th ed. Toronto (ON): RNAO; 2020. (p. 132).
Document
Appendix G from the RNAO A Proactive Approach to Bladder and Bowel Management in Adults — Fourth Edition shows how the best practice guideline recommendations can be applied in the clinical setting.  Registered Nurses’ Association of Ontario (RNAO). A proactive approach to bladder and bowel management in adults. 4th ed. Toronto (ON): RNAO; 2020. (p.131).
External link
Appendix G from the RNAO A Proactive Approach to Bladder and Bowel Management in Adults — Fourth Edition shows how the best practice guideline recommendations can be applied in the clinical setting.  Registered Nurses’ Association of Ontario (RNAO). A proactive approach to bladder and bowel management in adults. 4th ed. Toronto (ON): RNAO; 2020. (p.131).
Document
The Alternative Approaches List is a table with examples and suggested alternatives and patient behaviours. Registered Nurses’ Association of Ontario. (2012). Appendix J of Promoting Safety: Alternative Approaches to the Use of Restraints. Toronto, Canada: Author.  (pp. 104-107).  All request to adapt the Alternative Approaches to Restraint use must be directed to the Ottawa Hospital, Department of Nursing Professional Practice
Document
Appendix Q from the RNAO A Proactive Approach to Bladder and Bowel Management in Adults — Fourth Edition shows pictures of stools to help improve assessment of constipation. Registered Nurses’ Association of Ontario (RNAO). A proactive approach to bladder and bowel management in adults. 4th ed. Toronto (ON): RNAO; 2020. (p. 147).
External link
Appendix Q from the RNAO A Proactive Approach to Bladder and Bowel Management in Adults — Fourth Edition shows pictures of stools to help improve assessment of constipation. Registered Nurses’ Association of Ontario (RNAO). A proactive approach to bladder and bowel management in adults. 4th ed. Toronto (ON): RNAO; 2020. (p. 147).
Document
Appendix O from the RNAO A Proactive Approach to Bladder and Bowel Management in Adults — Fourth Edition is a comprehensive list of physical, emotional and other factors that contribute to constipation.  Registered Nurses’ Association of Ontario (RNAO). A proactive approach to bladder and bowel management in adults. 4th ed. Toronto (ON): RNAO; 2020. (p.144-145)
External link
Appendix O from the RNAO A Proactive Approach to Bladder and Bowel Management in Adults — Fourth Edition is a comprehensive list of physical, emotional and other factors that contribute to constipation.  Registered Nurses’ Association of Ontario (RNAO). A proactive approach to bladder and bowel management in adults. 4th ed. Toronto (ON): RNAO; 2020. (p.144-145)
Document
A comprehensive list of physical, emotional and other factors that contribute to urinary continence. Registered Nurses’ Association of Ontario (RNAO). A proactive approach to bladder and bowel management in adults. 4th ed. Toronto (ON): RNAO; 2020.
Document
Appendix P from the RNAO A Proactive Approach to Bladder and Bowel Management in Adults — Fourth Edition is a list of the major drug groups that can contribute to constipation.  Registered Nurses’ Association of Ontario (RNAO). A proactive approach to bladder and bowel management in adults. 4th ed. Toronto (ON): RNAO; 2020 (p. 146).
External link
Appendix P from the RNAO A Proactive Approach to Bladder and Bowel Management in Adults — Fourth Edition is a list of the major drug groups that can contribute to constipation.  Registered Nurses’ Association of Ontario (RNAO). A proactive approach to bladder and bowel management in adults. 4th ed. Toronto (ON): RNAO; 2020 (p. 146).
Document
A list of the major drug groups that can contribute to urinary incontinence. Registered Nurses’ Association of Ontario (RNAO). A Proactive Approach to Bladder and Bowel Management in Adults. 4th ed. Toronto (ON): RNAO; 2020.
Document
A systematic approach to encouraging incontinent people to become continent. Registered Nurses’ Association of Ontario (RNAO). A proactive approach to bladder and bowel management in adults. 4th ed. Toronto (ON): RNAO; 2020. 
Document
A comprehensive list of physical, environmental, functional and other factors that contribute to fecal incontinence. Registered Nurses’ Association of Ontario (RNAO). A proactive approach to bladder and bowel management in adults. 4th ed. Toronto (ON): RNAO; 2020.
External link
Appendix S from the RNAO A Proactive Approach to Bladder and Bowel Management in Adults — Fourth Edition provides systematic approaches to decreasing constipation. Registered Nurses’ Association of Ontario (RNAO). A proactive approach to bladder and bowel management in adults. 4th ed. Toronto (ON): RNAO; 2020. (p.150-151).
Document
Appendix S from the RNAO A Proactive Approach to Bladder and Bowel Management in Adults — Fourth Edition provides systematic approaches to decreasing constipation. Registered Nurses’ Association of Ontario (RNAO). A proactive approach to bladder and bowel management in adults. 4th ed. Toronto (ON): RNAO; 2020. (p.150-151).
Path method
Site section plus slug
Site section
Slug
continence-and--constipation

Summary

Offers evidence-based tools to support bowel and bladder health in LTC residents. Including assessments, individualized care planning tools, and staff training resources.

Automatic slug from title
Yes

Provides strategies and tools to recognize, address, and resolve conflicts effectively in the workplace. Supports a respectful, team-based environment that promotes collaboration and staff well-being and a health work environment.

Conflict management

Provides strategies and tools to recognize, address, and resolve conflicts effectively in the workplace. Supports a respectful, team-based environment that promotes collaboration and staff well-being and a health work environment.

External link
This article from the Indeed Career Guide page and written by Jennifer Herrity, shares five styles of conflict management and how to select the appropriate conflict management style for the situation. March 26, 2025. © 2025 Indeed
External link
This booklet provides suggestions for the employer, supervisor and worker to participate in the reduction of bullying in the workplace. A number of samples and tools are provided including a sample workplace bullying policy and a self-test to determine if you are being bullied. PSHSA - Public Services Health and Safety Association © 2024
External link
Our approach to conflict is not a fixed part of our character, it is learned behavour that we can change. Dana Caspersen, author of "Changing the Conversation: This video shares the 17 Principles of Conflict Resolution". Offers two simple, transformative actions that we can choose, which can fundamentally change the conflict conversations in our lives. Reference: Retrieved May 5, 2021 from https://youtu.be/WfQeH3092Sc
External link
This CNO practice guideline outlines the key factors associated with conflict with clients, colleagues and in the workplace, and offers strategies for preventing and managing conflict that has escalated. It also highlights the role of nurses in formal leadership positions, as well as the importance of the debriefing process in the prevention and management of conflict.  © College of Nurses of Ontario, 2025
External link
Conflict is a part of life. Most of us will do almost anything to avoid it. In this video Dr. Jennie Byrne explains a simple healthy nonaggressive step-by-step process for resolving your conflicts or issues with others that can even strengthen your relationships leaving you feeling empowered in your life and in your relationships. Reference: Retrieved May 5, 2021 
Document
This appendix provides several conflict case scenarios, information about the impact of the conflict, and how conflict can be addressed, managed and/or mitigated. Registered Nurses’ Association of Ontario. (2012, September). Appendix D of Managing and Mitigating Conflict in Health-care Teams Best Practice Guideline. Toronto, ON, Canada: Author. pp.78-82. 
External link
Les lignes directrices sur les pratiques exemplaires portent principalement sur le personnel infirmier, les équipes soignantes et les processus qui favorisent la mise en place de milieux de travail sains. Ces lignes directrices traitent de la gestion et de l’atténuation des conflits interpersonnels au sein des équipes de soins de santé. Elles partent du principe que même s’il est possible d’éviter certains conflits, des conflits sains peuvent également être bénéfiques. Association des infirmières et infirmiers autorisés de l’Ontario (2012). La gestion et l’atténuation des conflits dans les équipes de soins de santé. Toronto, Canada  : Autheur. Ce travail est financé par le Ministère de la Santé et des Soins de longue durée d'Ontario.  
External link
Les lignes directrices sur les pratiques exemplaires portent principalement sur le personnel infirmier, les équipes soignantes et les processus qui favorisent la mise en place de milieux de travail sains. Ces lignes directrices traitent de la gestion et de l’atténuation des conflits interpersonnels au sein des équipes de soins de santé. Elles partent du principe que même s’il est possible d’éviter certains conflits, des conflits sains peuvent également être bénéfiques. Association des infirmières et infirmiers autorisés de l’Ontario (2012). La gestion et l’atténuation des conflits dans les équipes de soins de santé. Toronto, Canada  : Autheur. Ce travail est financé par le Ministère de la Santé et des Soins de longue durée d'Ontario.  
Document
A tool to assist with comparing your organization’s current practice with evidence-based RNAO best practice recommendations. Registered Nurses Association of Ontario (2022) Opportunity Analysis- Managing and Mitigating Conflict in Health-care Team. Toronto, ON.
Document
This resource outlines organizational recommendations for managing and mitigating conflict in health-care teams. Registered Nurses’ Association of Ontario. (2012, September). Managing and Mitigating Conflict in Health-care Teams Best Practice Guideline. Toronto, ON, Canada: Author. pp.32-34.
Document
These tables provide specific behavioural recommendations to support individuals and teams in managing and mitigating conflict in health-care teams. Registered Nurses’ Association of Ontario. (2012, September). Managing and Mitigating Conflict in Health-care Teams Best Practice Guideline. Toronto, ON, Canada: Author. pp.39-41. 
Document
This appendix contains several short tools and approaches to use when promoting respect or responding to disrespectful behavior. Reference: Registered Nurses’ Association of Ontario (September 2012). Managing and Mitigating Conflict in Health-care Teams Best Practice Guideline. Toronto, ON: RNAO. pp. 83-84.
External link
This Best Practice Guideline focuses on evidence-based recommendations for RNs and RPNs on best nursing practices for developing and sustaining nursing leadership. This guideline addresses: system resources that support effective leadership practices and behaviours for formal leaders and nurses at the point of care; Organizational culture, values and resources that support effective leadership practices and behaviours at all levels; and personal resources that support effective leadership practices across the continuum of care. Registered Nurses’ Association of Ontario. (2013). RNAO Developing and sustaining nursing leadership best practice guideline (2nd Ed.). Toronto, ON, Canada: Author.    
External link
This guideline provides evidence-based recommendations for RNs and RPNs on best nursing practices for developing and sustaining effective staffing and workload practices. When effective staffing and workload practices are not followed the risk for conflict within teams increases. Learn how the decision making process must ensure that appropriate structures and supports are in place to maximize the nursing effort resulting in the best possible care and positive outcomes for the patients/clients, nursing personnel, and the organization. Registered Nurses’ Association of Ontario. (2017). Developing and Sustaining Effective Staffing and Workload Practices. Toronto, ON. Author
External link
This Best Practice Guideline focuses on nursing teams and processes that foster healthy work environments. The focus for the development of this guideline was managing conflict among nursing and healthcare teams with the view that while some conflict is preventable, healthy conflict can also be beneficial. Registered Nurses’ Association of Ontario. (2012). Managing and Mitigating Conflict in Health-care Teams. Toronto, ON. Author.
External link
This Best Practice Guideline focuses on nursing teams and processes that foster healthy work environments. The focus for the development of this guideline was managing conflict among nursing and healthcare teams with the view that while some conflict is preventable, healthy conflict can also be beneficial. For the purpose of this document, conflict is defined as: a phenomenon occurring between interdependent parties as they experience negative emotional reactions to perceived disagreements and interference with the attainment of their goals (Barki & Hartwick, 2004). Registered Nurses’ Association of Ontario. (2012). Managing and Mitigating Conflict in Health-care Teams. Toronto, ON: 
External link
This best practice guideline was developed to assist nurses, nursing leaders, other health professionals and senior managers to enhance positive outcomes for patients/clients (individual/family/group/community), nurses, and the organization through intra-professional collaborative practice. The goal of this best practice guideline is to strengthen collaborative practice among nurses, and explore what fosters healthy work environments for them, aware that collaboration must align with the needs of the patient or client Registered Nurses’ Association of Ontario. (2016). Intra-professional Collaborative Practice among NursesI . Toronto, ON. Author.
External link
This article by by Jessica Zartler reviews the Five Dysfunctions of a Team Model, and provides a team assessment to determine to what degree the five dysfunctions exist in your team. Sep 7, 2017.  
Document
Tips on how to manage and mitigate conflict (e.g. how to be “self-aware” during conflict, five responses to conflict, steps to resolve conflict, questions to ask when conflict arises, barriers to resolution, etc.). Registered Nurses’ Association of Ontario. (2012, September). Managing and Mitigating Conflict in Health-care Teams Best Practice Guideline. Toronto, ON, Canada: Author. pp. 86-88. 
External link
This guide reviews Lencioni’s 5 dysfunctions of a team model and provides clear tables related to building trust and what people need to feel trusted, mastering conflict, achieving commitment, engaging in conflict resolution, accountability and focusing on results. Myers-Briggs ® Lencioni Guide
External link
This fact sheet from the Public Health and Safety Association, describes bullying, how to recognize bullying and tips for preventing workplace bullying. Facts about Workplace Bullying, is downloadable and printable as a resource for team members to learn and understand about Bullying in the workplace.  PSHSA - Public Services Health and Safety Association © 2025    
External link
Les lignes directrices sur les pratiques exemplaires portent principalement sur le personnel infirmier, les équipes soignantes et les processus qui favorisent la mise en place de milieux de travail sains. Ces lignes directrices traitent de la gestion et de l’atténuation des conflits interpersonnels au sein des équipes de soins de santé. Elles partent du principe que même s’il est possible d’éviter certains conflits, des conflits sains peuvent également être bénéfiques. Association des infirmières et infirmiers autorisés de l’Ontario (2012). La gestion et l’atténuation des conflits dans les équipes de soins de santé. Toronto, Canada  : Autheur. Ce travail est financé par le Ministère de la Santé et des Soins de longue durée d'Ontario.  
Document
This resource outlines organizational recommendations for managing and mitigating conflict in health-care teams. Registered Nurses’ Association of Ontario. (2012, September). Managing and Mitigating Conflict in Health-care Teams Best Practice Guideline. Toronto, ON, Canada: Author. pp.32-34.
Document
These tables provide specific behavioural recommendations to support individuals and teams in managing and mitigating conflict in health-care teams. Registered Nurses’ Association of Ontario. (2012, September). Managing and Mitigating Conflict in Health-care Teams Best Practice Guideline. Toronto, ON, Canada: Author. pp.39-41. 
Document
This appendix contains several short tools and approaches to use when promoting respect or responding to disrespectful behavior. Reference: Registered Nurses’ Association of Ontario (September 2012). Managing and Mitigating Conflict in Health-care Teams Best Practice Guideline. Toronto, ON: RNAO. pp. 83-84.
External link
This Best Practice Guideline focuses on nursing teams and processes that foster healthy work environments. The focus for the development of this guideline was managing conflict among nursing and healthcare teams with the view that while some conflict is preventable, healthy conflict can also be beneficial. For the purpose of this document, conflict is defined as: a phenomenon occurring between interdependent parties as they experience negative emotional reactions to perceived disagreements and interference with the attainment of their goals (Barki & Hartwick, 2004). Registered Nurses’ Association of Ontario. (2012). Managing and Mitigating Conflict in Health-care Teams. Toronto, ON: 
Document
Tips on how to manage and mitigate conflict (e.g. how to be “self-aware” during conflict, five responses to conflict, steps to resolve conflict, questions to ask when conflict arises, barriers to resolution, etc.). Registered Nurses’ Association of Ontario. (2012, September). Managing and Mitigating Conflict in Health-care Teams Best Practice Guideline. Toronto, ON, Canada: Author. pp. 86-88. 
External link
This article from the Indeed Career Guide page and written by Jennifer Herrity, shares five styles of conflict management and how to select the appropriate conflict management style for the situation. March 26, 2025. © 2025 Indeed
External link
This booklet provides suggestions for the employer, supervisor and worker to participate in the reduction of bullying in the workplace. A number of samples and tools are provided including a sample workplace bullying policy and a self-test to determine if you are being bullied. PSHSA - Public Services Health and Safety Association © 2024
External link
Our approach to conflict is not a fixed part of our character, it is learned behavour that we can change. Dana Caspersen, author of "Changing the Conversation: This video shares the 17 Principles of Conflict Resolution". Offers two simple, transformative actions that we can choose, which can fundamentally change the conflict conversations in our lives. Reference: Retrieved May 5, 2021 from https://youtu.be/WfQeH3092Sc
External link
This CNO practice guideline outlines the key factors associated with conflict with clients, colleagues and in the workplace, and offers strategies for preventing and managing conflict that has escalated. It also highlights the role of nurses in formal leadership positions, as well as the importance of the debriefing process in the prevention and management of conflict.  © College of Nurses of Ontario, 2025
External link
Conflict is a part of life. Most of us will do almost anything to avoid it. In this video Dr. Jennie Byrne explains a simple healthy nonaggressive step-by-step process for resolving your conflicts or issues with others that can even strengthen your relationships leaving you feeling empowered in your life and in your relationships. Reference: Retrieved May 5, 2021 
External link
Les lignes directrices sur les pratiques exemplaires portent principalement sur le personnel infirmier, les équipes soignantes et les processus qui favorisent la mise en place de milieux de travail sains. Ces lignes directrices traitent de la gestion et de l’atténuation des conflits interpersonnels au sein des équipes de soins de santé. Elles partent du principe que même s’il est possible d’éviter certains conflits, des conflits sains peuvent également être bénéfiques. Association des infirmières et infirmiers autorisés de l’Ontario (2012). La gestion et l’atténuation des conflits dans les équipes de soins de santé. Toronto, Canada  : Autheur. Ce travail est financé par le Ministère de la Santé et des Soins de longue durée d'Ontario.  
External link
This Best Practice Guideline focuses on evidence-based recommendations for RNs and RPNs on best nursing practices for developing and sustaining nursing leadership. This guideline addresses: system resources that support effective leadership practices and behaviours for formal leaders and nurses at the point of care; Organizational culture, values and resources that support effective leadership practices and behaviours at all levels; and personal resources that support effective leadership practices across the continuum of care. Registered Nurses’ Association of Ontario. (2013). RNAO Developing and sustaining nursing leadership best practice guideline (2nd Ed.). Toronto, ON, Canada: Author.    
External link
This guideline provides evidence-based recommendations for RNs and RPNs on best nursing practices for developing and sustaining effective staffing and workload practices. When effective staffing and workload practices are not followed the risk for conflict within teams increases. Learn how the decision making process must ensure that appropriate structures and supports are in place to maximize the nursing effort resulting in the best possible care and positive outcomes for the patients/clients, nursing personnel, and the organization. Registered Nurses’ Association of Ontario. (2017). Developing and Sustaining Effective Staffing and Workload Practices. Toronto, ON. Author
External link
This Best Practice Guideline focuses on nursing teams and processes that foster healthy work environments. The focus for the development of this guideline was managing conflict among nursing and healthcare teams with the view that while some conflict is preventable, healthy conflict can also be beneficial. Registered Nurses’ Association of Ontario. (2012). Managing and Mitigating Conflict in Health-care Teams. Toronto, ON. Author.
External link
This best practice guideline was developed to assist nurses, nursing leaders, other health professionals and senior managers to enhance positive outcomes for patients/clients (individual/family/group/community), nurses, and the organization through intra-professional collaborative practice. The goal of this best practice guideline is to strengthen collaborative practice among nurses, and explore what fosters healthy work environments for them, aware that collaboration must align with the needs of the patient or client Registered Nurses’ Association of Ontario. (2016). Intra-professional Collaborative Practice among NursesI . Toronto, ON. Author.
External link
This article by by Jessica Zartler reviews the Five Dysfunctions of a Team Model, and provides a team assessment to determine to what degree the five dysfunctions exist in your team. Sep 7, 2017.  
External link
This guide reviews Lencioni’s 5 dysfunctions of a team model and provides clear tables related to building trust and what people need to feel trusted, mastering conflict, achieving commitment, engaging in conflict resolution, accountability and focusing on results. Myers-Briggs ® Lencioni Guide
External link
This fact sheet from the Public Health and Safety Association, describes bullying, how to recognize bullying and tips for preventing workplace bullying. Facts about Workplace Bullying, is downloadable and printable as a resource for team members to learn and understand about Bullying in the workplace.  PSHSA - Public Services Health and Safety Association © 2025    
Document
This appendix provides several conflict case scenarios, information about the impact of the conflict, and how conflict can be addressed, managed and/or mitigated. Registered Nurses’ Association of Ontario. (2012, September). Appendix D of Managing and Mitigating Conflict in Health-care Teams Best Practice Guideline. Toronto, ON, Canada: Author. pp.78-82. 
Path method
Site section plus slug
Site section
Slug
conflict-management

Summary

Provides strategies and tools to recognize, address, and resolve conflicts effectively in the workplace. Supports a respectful, team-based environment that promotes collaboration and staff well-being and a health work environment.

Automatic slug from title
Yes

Abuse and neglect

Helps LTC staff recognize, prevent, and respond to abuse and neglect. Provides screening tools, reporting guidance, and education aligned with resident rights and safety standards.

External link
Key facts about the abuse of older people in both community and institutional settings globally is presented, including emerging evidence that indicates the prevalence of abuse of older people increased during the COVID-19 pandemic. Consequences, risk factors and prevention of abuse of older people is discussed. Copyright @ 2023 WHO   
External link
The College of Nurses of Ontario provides an e-learning opportunity for Abuse Prevention that includes videos, participant workbook and facilitators guide. "One Is One Too Many" is a valuable tool for any organization employing nurses that is concerned about issues involving client abuse. This e-learn provides powerful re-creations of situations in which abuse occurs, as well as guides and materials to facilitate discussion about what tools nurses need to stop abuse. © 2025 College of Nurses of Ontario
External link
Toolkit contains easy to use resources to support uptake of the guideline at practice, education, policy, organizational and systems levels. The toolkit includes a E-Learning course (4 modules) on Elder Abuse for leadership and staff with various knowledge-based activities and supplementary resources. Reference: Registered Nurses' Association of Ontario. (2015). Addressing Abuse of Older Adults: An RNAO Initiative-Best Practice Success Kit. Toronto, ON: Author. 
External link
The ACE Website provides materials for public education on prevention of elder abuse. Materials include information on powers of attorney, consumer protection and legal issues affecting older persons. Copyright © 2025 The Advocacy Centre for the Elderly (ACE).  
Document
An extensive list of validated assessment and screening tools. Tools not only assess for history of abuse but also assess for possibility of future abuse, and quality of care being given. Registered Nurses’ Association of Ontario. (2014). Appendix G of Preventing and Addressing Abuse and Neglect of Older Adults: Person-Centred, Collaborative, System-Wide Approaches. Toronto, Canada: Registered Nurses’ Association of Ontario. pp 105-110. 
External link
This site provides information on recognizing scams, frauds and identity theft and how to address and report them. Reference: Canadian Anti-Fraud Centre, Government of Canada, 2015. This site provides information on recognizing scams, frauds and identity theft and how to address and report them. http://www.antifraudcentre-centreantifraude.ca/index-eng.htm
Document
A short, easy guide to help keep ageism out of your writing. These guidelines for age-inclusive communications address: what is ageism and why should we care; terminology to avoid and preferable terms; ageist imagery vs age-positive images; and avoiding ageist storylines
External link
A short, easy guide to help keep ageism out of your writing. These guidelines for age-inclusive communications address: what is ageism and why should we care; terminology to avoid and preferable terms; ageist imagery vs age-positive images; and avoiding ageist storylines
External link
Cinq mesures à adopter pour vous protéger Fiche de renseignements pour la sensibilisation en matière de santé. Association des infirmières et infirmiers autorisés de l’Ontario (2014, juillet). Cinq mesures à adopter pour vous protéger . Toronto, ON, Canada: Auteur. 
Document
This appendix outlines considerations, tips and resources to support effective communication when addressing issues of abuse and neglect of older adults. Registered Nurses’ Association of Ontario. (2014). Appendix F of Preventing and Addressing Abuse and Neglect of Older Adults: Person-Centred, Collaborative, System-Wide Approaches. Toronto, Canada: Registered Nurses’ Association of Ontario. pp 103-104.
External link
The Comprehensive Geriatric Assessment (CGA) Toolkit is comprised of multiple resources for the personalized and person-centred care of the elderly. This link will take you to the page where you will find descriptions and possible signs and symptoms of the different types of abuse. A description and link for the Elder Assessment Instrument (EAI): Screening tool for elder mistreatment is provided, as are interventions that should be carried out based on the findings of the conducting clinician. Additional resources like hand-outs, videos and other tools are also available in the toolkit.    
Document
This resource describes the variety of abuse and neglect that can occur and will assist homes in planning a comprehensive education program. Registered Nurses’ Association of Ontario. (2014). Appendix D of Preventing and Addressing Abuse and Neglect of Older Adults: Person-Centred, Collaborative, System-Wide Approaches. Toronto, Canada: Registered Nurses’ Association of Ontario. Pp 97-99.
External link
Elder Abuse Ontario (EAO)) (formerly known as ONPEA, The Ontario Network for the Prevention of Elder Abuse) is a provincial, charitable, non-profit organization focused on supporting the implementation of The Ontario Strategy to Combat Elder Abuse and has been doing so since 2002. EAO has resources that are useful for LTC homes under the ‘Help for Seniors’ section of their website. © Copyright 2022 - Elder Abuse Prevention Ontario   
External link
This is a series of animated learning resources that have been created to enhance the capacity of those working with seniors and to adopt a common approach to identify and respond to elder abuse. As you move through each training module, you will be prompted by a coach who will act as your guide to make sure you maximize your learning. © Copyright 2022 - Elder Abuse Prevention Ontario   
External link
NICE (National Initiative for the Care of the Elderly) provides information tools and online resources for older adults covering caregiving, elder abuse, legal and financial matters, end-of-life planning, and physical and mental health.  @2024 NICE  
External link
The Fixing Long-Term Care Act, 2021 (FLTCA) was proclaimed into force to regulate Ontario's long-term care home sector. The Long-Term Care Homes Act, 2007 (LTCHA) was revoked, which means it is no longer in force. The new Act also includes a new regulation. © King’s Printer for Ontario, 2012-24  
External link
The link will take you to the document that the Law Commission of Ontario released entitled Legal Capacity, Decision-Making and Guardianship, this  report provides a number of recommendations designed to reduce opportunities for elder abuse. © Copyright Law Commission of Ontario 2025     
External link
Bullying (also known as harassment) happens when a person or a group of people repeatedly hurts, threatens, or scares a peer. Bullying awareness and prevention activities have been traditionally aimed at younger generations, even though the behaviours occur across the life course and can affect older adults where they live and socialize. This factsheet summarizes the definition of bullying, causes, impacts on older adults, strategies for prevention, and available services in Ontario.  Adapted from: A&O and CNPEA Info-graph on Older Adults and Bullying 2020 Copyright © 2017
External link
Ontario Regulation 246/22 was made under The Fixing Long-Term Care Act, 2021 (FLTCA) was proclaimed into force to regulate Ontario's long-term care home sector April 11, 2022. © King’s Printer for Ontario, 2012-24  
External link
Pauktuutit Inuit Women of Canada is the national organization that represents all Inuit women in Canada. Pauktuutit has been active in abuse prevention and building capacity to address abuse issues since its inception in 1984. Pauktuutit brought together individuals, agencies and groups who share a common interest in preventing abuse in Inuit communities, to collaborate on the development and implementation of this unique national, community-based strategy. Pauktuutit Inuit Women of Canada. (2006). 
Document
A tool to assist with comparing your organization’s current practice with evidence-based RNAO best practice recommendations. Registered Nurses Association of Ontario (2022). Opportunity Analysis Preventing and Addressing Abuse and Neglect of Older Adults. Toronto, ON.
External link
The Preventing Client Abuse fact sheet can be used to increase awareness of the regulatory mandate on educating and preventing client abuse and provide further resources to support nurses in the prevention of abuse in practice. Copyright © College of Nurses of Ontario, 2011
External link
Cette ligne directrice sur les pratiques exemplaires en soins infirmiers est axée sur la prévention et résolution des mauvais traitements et de la négligence envers les aînés dans divers établissements de santé et services communautaires à travers le Canada. Ces auditoires comprennent les infirmières, les gestionnaires, les éducateurs, les équipes d'amélioration de la qualité, les administrateurs, les décideurs, les organismes de réglementation des soins infirmiers et les organismes gouvernementaux. Financé par le programme Nouveaux Horizons pour les aînés du gouvernement du Canada. Association des infirmières et infirmiers autorisés de l’Ontario. (2014). Prévention et résolution des mauvais traitements et de la négligence envers les aînés: approches axées sur la personne, coopératives et à l'échelle du système Toronto, ON, Canada: Auteur.
External link
This Website provides local, provincial, federal and multicultural links to elder abuse resources. It also provides strategies to minimize the risk of elder abuse. Disclaimer: The Prevention of Elder Abuse Committee of York Region has a mission to reduce elder abuse by increasing awareness. The committee does not provide services or assistance.  
External link
Rainbow Health Ontario works to ensure 2SLGBTQ+ communities receive equitable, affirming health care across Ontario. We train health care and service providers in clinically and culturally competent care, develop evidence-based resources, advocate for inclusive policy change, and host Ontario’s leading 2SLGBTQ+ health conference. © 2025 Rainbow Health Ontario  
Document
This resource list helps you identify key contacts in addressing elder abuse. Complete the contact details for your local resources. Reference: Registered Nurses’ Association of Ontario. (2014). Appendix H of Addressing and Preventing Abuse and Neglect of Older Adults: Person-Centred, Collaborative, System-Wide Approaches. Toronto, ON: Registered Nurses’ Association of Ontario. , pp.112-114.
External link
This best practice guideline is focused on preventing and addressing abuse and neglect of older adults throughout various health-care institutions and community settings in Canada. It outlines recommendations for nurses and other health-care providers, educators, health-care organizations, advocacy groups, nursing regulatory bodies and governments. Implementation resources in development include an e-learning course, a health education fact sheet, and a personal digital assistant (PDA) version of the guideline. This guideline is part of an initiative funded by the Government of Canada’s New Horizons for Seniors Program and builds on a collaborative project between the Canadian Nurses Association (CNA) and RNAO, titled Promoting the Awareness of Elder Abuse in Long-Term Care. Registered Nurses’ Association of Ontario. (2014). Preventing and Addressing Abuse and Neglect of Older Adults: Person-Centred, Collaborative, System-Wide Approaches. Toronto, ON
External link
This guideline is to be used to enhance the safety of health service organizations and academic institutions through the adoption of evidence based practices. Safe and healthy work environments are an enabler for nurses and other health workers to optimize clinical outcomes for those receiving care.  Registered Nurses Association of Ontario (2019) Preventing Violence, Harassment and Bullying Against Health Workers. Toronto, ON. 
Document
This resource describes the variety of theories related to elder abuse and neglect. Registered Nurses’ Association of Ontario. (2014). Appendix E of Preventing and Addressing Abuse and Neglect of Older Adults: Person-Centred, Collaborative, System-Wide Approaches. Toronto, Canada: Registered Nurses’ Association of Ontario. Pp 100-102. 
External link
The link takes you to the College of Nurses of Ontario webcast on, Therapeutic Nurse-Client Relationship – Maintaining Boundaries. © 2025 College of Nurses of Ontario
External link
The Fixing Long-Term Care Act, 2021 (FLTCA) was proclaimed into force to regulate Ontario's long-term care home sector. The Long-Term Care Homes Act, 2007 (LTCHA) was revoked, which means it is no longer in force. The new Act also includes a new regulation. © King’s Printer for Ontario, 2012-24  
External link
The link will take you to the document that the Law Commission of Ontario released entitled Legal Capacity, Decision-Making and Guardianship, this  report provides a number of recommendations designed to reduce opportunities for elder abuse. © Copyright Law Commission of Ontario 2025     
External link
Ontario Regulation 246/22 was made under The Fixing Long-Term Care Act, 2021 (FLTCA) was proclaimed into force to regulate Ontario's long-term care home sector April 11, 2022. © King’s Printer for Ontario, 2012-24  
External link
The Preventing Client Abuse fact sheet can be used to increase awareness of the regulatory mandate on educating and preventing client abuse and provide further resources to support nurses in the prevention of abuse in practice. Copyright © College of Nurses of Ontario, 2011
External link
Cette ligne directrice sur les pratiques exemplaires en soins infirmiers est axée sur la prévention et résolution des mauvais traitements et de la négligence envers les aînés dans divers établissements de santé et services communautaires à travers le Canada. Ces auditoires comprennent les infirmières, les gestionnaires, les éducateurs, les équipes d'amélioration de la qualité, les administrateurs, les décideurs, les organismes de réglementation des soins infirmiers et les organismes gouvernementaux. Financé par le programme Nouveaux Horizons pour les aînés du gouvernement du Canada. Association des infirmières et infirmiers autorisés de l’Ontario. (2014). Prévention et résolution des mauvais traitements et de la négligence envers les aînés: approches axées sur la personne, coopératives et à l'échelle du système Toronto, ON, Canada: Auteur.
External link
This guideline is to be used to enhance the safety of health service organizations and academic institutions through the adoption of evidence based practices. Safe and healthy work environments are an enabler for nurses and other health workers to optimize clinical outcomes for those receiving care.  Registered Nurses Association of Ontario (2019) Preventing Violence, Harassment and Bullying Against Health Workers. Toronto, ON. 
External link
The link takes you to the College of Nurses of Ontario webcast on, Therapeutic Nurse-Client Relationship – Maintaining Boundaries. © 2025 College of Nurses of Ontario
External link
Key facts about the abuse of older people in both community and institutional settings globally is presented, including emerging evidence that indicates the prevalence of abuse of older people increased during the COVID-19 pandemic. Consequences, risk factors and prevention of abuse of older people is discussed. Copyright @ 2023 WHO   
External link
The College of Nurses of Ontario provides an e-learning opportunity for Abuse Prevention that includes videos, participant workbook and facilitators guide. "One Is One Too Many" is a valuable tool for any organization employing nurses that is concerned about issues involving client abuse. This e-learn provides powerful re-creations of situations in which abuse occurs, as well as guides and materials to facilitate discussion about what tools nurses need to stop abuse. © 2025 College of Nurses of Ontario
External link
Toolkit contains easy to use resources to support uptake of the guideline at practice, education, policy, organizational and systems levels. The toolkit includes a E-Learning course (4 modules) on Elder Abuse for leadership and staff with various knowledge-based activities and supplementary resources. Reference: Registered Nurses' Association of Ontario. (2015). Addressing Abuse of Older Adults: An RNAO Initiative-Best Practice Success Kit. Toronto, ON: Author. 
External link
The ACE Website provides materials for public education on prevention of elder abuse. Materials include information on powers of attorney, consumer protection and legal issues affecting older persons. Copyright © 2025 The Advocacy Centre for the Elderly (ACE).  
External link
This site provides information on recognizing scams, frauds and identity theft and how to address and report them. Reference: Canadian Anti-Fraud Centre, Government of Canada, 2015. This site provides information on recognizing scams, frauds and identity theft and how to address and report them. http://www.antifraudcentre-centreantifraude.ca/index-eng.htm
Document
A short, easy guide to help keep ageism out of your writing. These guidelines for age-inclusive communications address: what is ageism and why should we care; terminology to avoid and preferable terms; ageist imagery vs age-positive images; and avoiding ageist storylines
External link
A short, easy guide to help keep ageism out of your writing. These guidelines for age-inclusive communications address: what is ageism and why should we care; terminology to avoid and preferable terms; ageist imagery vs age-positive images; and avoiding ageist storylines
External link
Cinq mesures à adopter pour vous protéger Fiche de renseignements pour la sensibilisation en matière de santé. Association des infirmières et infirmiers autorisés de l’Ontario (2014, juillet). Cinq mesures à adopter pour vous protéger . Toronto, ON, Canada: Auteur. 
External link
The Comprehensive Geriatric Assessment (CGA) Toolkit is comprised of multiple resources for the personalized and person-centred care of the elderly. This link will take you to the page where you will find descriptions and possible signs and symptoms of the different types of abuse. A description and link for the Elder Assessment Instrument (EAI): Screening tool for elder mistreatment is provided, as are interventions that should be carried out based on the findings of the conducting clinician. Additional resources like hand-outs, videos and other tools are also available in the toolkit.    
External link
Elder Abuse Ontario (EAO)) (formerly known as ONPEA, The Ontario Network for the Prevention of Elder Abuse) is a provincial, charitable, non-profit organization focused on supporting the implementation of The Ontario Strategy to Combat Elder Abuse and has been doing so since 2002. EAO has resources that are useful for LTC homes under the ‘Help for Seniors’ section of their website. © Copyright 2022 - Elder Abuse Prevention Ontario   
External link
This is a series of animated learning resources that have been created to enhance the capacity of those working with seniors and to adopt a common approach to identify and respond to elder abuse. As you move through each training module, you will be prompted by a coach who will act as your guide to make sure you maximize your learning. © Copyright 2022 - Elder Abuse Prevention Ontario   
External link
NICE (National Initiative for the Care of the Elderly) provides information tools and online resources for older adults covering caregiving, elder abuse, legal and financial matters, end-of-life planning, and physical and mental health.  @2024 NICE  
External link
Bullying (also known as harassment) happens when a person or a group of people repeatedly hurts, threatens, or scares a peer. Bullying awareness and prevention activities have been traditionally aimed at younger generations, even though the behaviours occur across the life course and can affect older adults where they live and socialize. This factsheet summarizes the definition of bullying, causes, impacts on older adults, strategies for prevention, and available services in Ontario.  Adapted from: A&O and CNPEA Info-graph on Older Adults and Bullying 2020 Copyright © 2017
External link
Pauktuutit Inuit Women of Canada is the national organization that represents all Inuit women in Canada. Pauktuutit has been active in abuse prevention and building capacity to address abuse issues since its inception in 1984. Pauktuutit brought together individuals, agencies and groups who share a common interest in preventing abuse in Inuit communities, to collaborate on the development and implementation of this unique national, community-based strategy. Pauktuutit Inuit Women of Canada. (2006). 
External link
This Website provides local, provincial, federal and multicultural links to elder abuse resources. It also provides strategies to minimize the risk of elder abuse. Disclaimer: The Prevention of Elder Abuse Committee of York Region has a mission to reduce elder abuse by increasing awareness. The committee does not provide services or assistance.  
External link
Rainbow Health Ontario works to ensure 2SLGBTQ+ communities receive equitable, affirming health care across Ontario. We train health care and service providers in clinically and culturally competent care, develop evidence-based resources, advocate for inclusive policy change, and host Ontario’s leading 2SLGBTQ+ health conference. © 2025 Rainbow Health Ontario  
External link
This best practice guideline is focused on preventing and addressing abuse and neglect of older adults throughout various health-care institutions and community settings in Canada. It outlines recommendations for nurses and other health-care providers, educators, health-care organizations, advocacy groups, nursing regulatory bodies and governments. Implementation resources in development include an e-learning course, a health education fact sheet, and a personal digital assistant (PDA) version of the guideline. This guideline is part of an initiative funded by the Government of Canada’s New Horizons for Seniors Program and builds on a collaborative project between the Canadian Nurses Association (CNA) and RNAO, titled Promoting the Awareness of Elder Abuse in Long-Term Care. Registered Nurses’ Association of Ontario. (2014). Preventing and Addressing Abuse and Neglect of Older Adults: Person-Centred, Collaborative, System-Wide Approaches. Toronto, ON
Document
An extensive list of validated assessment and screening tools. Tools not only assess for history of abuse but also assess for possibility of future abuse, and quality of care being given. Registered Nurses’ Association of Ontario. (2014). Appendix G of Preventing and Addressing Abuse and Neglect of Older Adults: Person-Centred, Collaborative, System-Wide Approaches. Toronto, Canada: Registered Nurses’ Association of Ontario. pp 105-110. 
Document
This appendix outlines considerations, tips and resources to support effective communication when addressing issues of abuse and neglect of older adults. Registered Nurses’ Association of Ontario. (2014). Appendix F of Preventing and Addressing Abuse and Neglect of Older Adults: Person-Centred, Collaborative, System-Wide Approaches. Toronto, Canada: Registered Nurses’ Association of Ontario. pp 103-104.
Document
This resource describes the variety of abuse and neglect that can occur and will assist homes in planning a comprehensive education program. Registered Nurses’ Association of Ontario. (2014). Appendix D of Preventing and Addressing Abuse and Neglect of Older Adults: Person-Centred, Collaborative, System-Wide Approaches. Toronto, Canada: Registered Nurses’ Association of Ontario. Pp 97-99.
Document
This resource list helps you identify key contacts in addressing elder abuse. Complete the contact details for your local resources. Reference: Registered Nurses’ Association of Ontario. (2014). Appendix H of Addressing and Preventing Abuse and Neglect of Older Adults: Person-Centred, Collaborative, System-Wide Approaches. Toronto, ON: Registered Nurses’ Association of Ontario. , pp.112-114.
Document
This resource describes the variety of theories related to elder abuse and neglect. Registered Nurses’ Association of Ontario. (2014). Appendix E of Preventing and Addressing Abuse and Neglect of Older Adults: Person-Centred, Collaborative, System-Wide Approaches. Toronto, Canada: Registered Nurses’ Association of Ontario. Pp 100-102. 
Path method
Site section plus slug
Site section
Slug
abuse-and-neglect

Summary

test

Automatic slug from title
Yes