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About the LTC Program

Caring for Ontario’s seniors is one of the most important responsibilities we have as individuals, as a community and as a province.

RNAO's Long-Term Care (LTC) Best Practices Program sets the gold standard for resident care in the province. Guided implementation of our Best Practice Guidelines (BPG) is helping to improve care, quality of life and health outcomes for Ontario’s seniors.

Our team of experienced LTC  coaches can help you start using the BPGs, and even become a Best Practices Spotlight Organization (BPSO).

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Our mission, vision, values and goal


To provide resources and guidance that improve the knowledge, skills, and practices of the dedicated staff and management in Ontario LTC homes.


That every senior can access long-term care that treats them with dignity, meets their health and quality of life needs, and involves them and their families in planning and delivery.


The Long-Term Care Best Practices Program is powered by:

  • Caring: seniors, their families, and long-term care home staff all deserve support
  • Evidence: we measure implementations so we can be sure they work well
  • Collaboration: we help facility teams in as many ways as possible, for free
  • Continuous improvement helps ensure even better results over time


To have over 90 per cent of Ontario’s long-term care homes start implementing at least three Best Practice Guidelines (BPG) by 2025.

Connect with an LTC implementation coach

Get help with implementation.

Contact  implementation coach

RNAO’s partnerships and engagements

Funded by the Government of Ontario.

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BPSO leads

The BPSO designation is a chance to show residents and families that your organization is prepared to go the extra mile to ensure quality care. 

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    Clinicians: Work in LTC

    Caring for Ontario’s seniors is one of the most important responsibilities we have as a community. It’s also incredibly rewarding!

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    Students and preceptors

    You are the future of long-term care, and we’re here to support you with a variety of resources. You can even get support from our experts.