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Long-term care toolkit

Managing and Mitigating Conflict Tips and Tools for Nurses

This Tips and Tools guide, is designed to help you better understand how to prevent and manage conflict in your work environment.

The information is based on the RNAO Healthy Work Environment, Best Practice Guideline: Preventing and Mitigating Conflict in Health-Care Teams.

 

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Related resources

External link
Workplace Safety and Insurance Board (WSIB) Ontario

View resource

External link
Domestic Violence Doesn’t Stop When Your Worker Arrives at Work: How to get Help or Support a Colleague who may Need Help

View resource

External link
Criminal Code of Canada

View resource

RNAO coaches can help

Through collaborations with LTC homes, our team of coaches work towards improving resident care and promoting positive workplaces by implementing RNAO’s clinical and healthy work environment best practice guidelines.

Contact a coach

Identify where you can improve

Use RNAO's gap (opportunity) analysis tool to help identify where evidence-based best practice recommendations can improve your organization's current practice.

Gap (opportunity) analysis
Registered Nurses Association of Ontario
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