Strategies to Help Change Teams Successfully Implement the Person & Family-Centered Care (PFCC) Best Practice Guideline

This presentation was designed to provide organizations and health-care providers with an overview of our experiences implementing the Person and Family-Centered Care (PFCC) best practice guideline (BPG). We shared some of our successes and learnings, discuss some of the barriers we faced and highlight strategies that we have used to ensure the successful implementation of this guideline.

During the presentation, we discussed:

1.    some of the barriers/challenges we faced when implementing the PFCC guideline
2.    key implementation strategies that we have used as an organization when implementing the PFCC guideline
3.    how we continue to ensure its sustainability during crises such as forest fire evacuations

We discussed how we have aligned the PFCC guideline implementation with our organization’s mission to improve Indigenous patient and family experience in our hospital. 

Presenters: 

• Meghan Gilbart, BScN, RN, Chief Nursing Executive, Red Lake Margaret Cochenour Memorial Hospital
• Amanda Kaczmarek, Director of Quality and Risk, Red Lake Margaret Cochenour Memorial Hospital