Implementation impact: Improved persons' satisfaction and participation in their own care and treatment

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This Evidence Booster examines the impact of implementing RNAO’s Person- and Family-Centred Care (2015) best practice guideline (BPG) in a rehabilitation and complex continuing care hospital in Toronto, Ontario.

Runnymede Healthcare Centre demonstrated an increase in the percentage of persons satisfied with their involvement in the planning of care and treatment. Post-implementation, a higher percentage of people also participated in developing their personalized plan of care.