This webinar is designed to be a resource for cross-sector community partners and interdisciplinary professionals/teams with a shared focus to collaboratively implement best practice guidelines (BPG) in the promotion of care satisfaction and to further improve the quality of life for the people we support with complex and multiple needs.

Central West Specialized Developmental Services (CWSDS) is the first provincial, national and international developmental services congregate care organization to partner with RNAO to promote BPGs. They began their journey with a shared vision and focus to further enhance the lives of the people they support within supportive living, and in our communities. With the implementation of RNAO's five BPGs, they will strive to improve existing practices for better health outcomes.

In this webinar, they will share lessons learned, moments of reflection, strategies, and methods developed to educate and engage all stakeholders.

They will also discuss how they built momentum across the organization to collectively learn and lead this initiative. They will focus on the framing of their shared purpose, the adaptation of BPGs in relation to supporting people with intellectual and developmental disabilities and/or complex medical/ behavioural needs, along with barriers/challenges faced throughout the process. Their target audience is primarily geared to health-care providers, clinicians, administrators (i.e., case coordinators, service managers), and partners in health and well-being across a person’s lifespan (i.e., educators, direct support providers). They will provide their audience with an understanding and experience of how they cultivated a climate of collaboration with key stakeholders to improve current practices and enhance the quality of life for the people they support.

During this presentation, participants will learn:

• Strategies to engage and encourage staff across the organization to participate and become change agents.
• How to involve/engage key stakeholders’ organization wide to promote and develop a climate of teamwork.
• Strategies for implementing best practice guidelines specific to supporting people with intellectual and developmental disabilities with complex needs.
• How to overcome challenges/barriers faced during the implementation process.

Presenters:

• Jhanvi Kothary, BScN, RN, health care facilitator - Central West Network of Specialized Care (CNSC), c/o Central West Specialized Developmental Services (CWSDS)
• Michelle Caetano, BScN, RN, community nurse specialist, Dual Diagnosis Service, c/o Central West Specialized Developmental Services (CWSDS)