Implementing the Person and Family-Centred Care Best Practice Guideline During a Pandemic

This champions information sharing webinar is designed for health-care providers and students. Participants will learn about how a long-term care home implemented the person and family-centred care best practice guideline (BPG) during a pandemic.

This webinar focuses on the processes and strategies used to implement the BPG in a long-term care home. It will also provide participants with sample tools and creative strategies to support the implementation of best practices.

During this presentation, participants will learn how to: 

• use a gap analysis to improve communication amongst staff 
• identify challenges with implementing person and family-centred care best practices
• implement creative strategies to change a facility’s workplace culture by building and improving relationships with residents and families 
• continually monitor, evaluate and sustain best practices 

Features:

• question and answer period with the guest speaker 
• networking opportunity for champions and health-care providers who are interested in leading or supporting PFCC best practices

Presenter:

Kelly Couwenberg, PSW

Internal Behavioural Support Champion

BPSO Lead, Person & Family Centred Care Best Practice Guideline

Watford Quality Care Centre