Hospital del Trabajador in Santiago, Chile joins RNAO’s renowned Best Practice Spotlight Organization program

Oct. 29, 2020

The Registered Nurses’ Association of Ontario signed an agreement with Hospital del Trabajador, based in Santiago, capital of Chile. Hospital del Trabajador will become a Best Practice Spotlight Organization (BPSO) and will implement the association’s renowned best practice guidelines (BPG) to enhance patient care.

Hospital del Trabajador is a Level I trauma centre and belongs to Asociación Chilena de Seguridad (ACHS), a Chilean workers’ insurance non-profit corporation, which provides prevention services, as well as in-patient and outpatient health care, and salary compensation for work-related accidents and illnesses. Because of its expertise and outstanding results, the Hospital del Trabajador is recognized as a national and Latin American leader in trauma, orthopedic, and burn-injuries, and rehabilitation care.

“This agreement strengthens our institutional axis ‘Excellence in what we do,’ standardizing our clinical practice to international evidence-based care, improving results, validating nursing leadership as a fundamental pillar of planning, execution and maintenance of the management and care of our patients,” says Mag. Melissa Bush, the hospital’s chief nursing officer (CNO).

The joint work between RNAO and Hospital del Trabajador began earlier this October with a virtual training session for organizational champions, led by RNAO CEO Dr. Doris Grinspun and Mag. Maribel Esparza Bohorquez, CNO and Mag. Lina Granados - from FOSCAL in Bucaramanga, Colombia. Hospital del Trabajador will begin its three-year BPSO candidacy working on the implementation of two RNAO BPGs: Person- and Family-Centred Care and Assessment and Management of Pressure Injuries for the Interprofessional Team.

“RNAO’s best practice guidelines evidence-based tools advance the delivery of patient safety and high-quality care. We are very proud of the international partnership we have nurtured with Hospital del Trabajador,” says Dr. Grinspun, who is the founder of the BPG and BPSO programs, which include 1,300 health organizations and academic centers worldwide. “We know from our experience and from the enthusiasm and commitment already shown by Hospital del Trabajador that our partnership and formal agreement will enrich the clinical practice of nurses, other care providers and result in optimized patient care and greater health system effectiveness.”

The Registered Nurses’ Association of Ontario (RNAO) is the professional association representing registered nurses, nurse practitioners, and nursing students in Ontario. Since 1925, RNAO has advocated for healthy public policy, promoted excellence in nursing practice, increased nurses’ contribution to shaping the health-care system, and influenced decisions that affect nurses and the public they serve. For more information about RNAO, visit our website at or follow us on Facebook  and Twitter.

RNAO’s Best Practice Guidelines (BPG) Program is funded by the Ministry of Health. Launched in 1999 the program provides the best available evidence for patient care in all health sectors and settings. The 54 guidelines developed to date represent a substantial contribution towards building excellence in health systems in Ontario and elsewhere. More than 1,300 health organizations and academic institutions around the world have signed formal agreements with RNAO to implement and sustain BPGs and evaluate their impact on patients, organizations and health system outcomes. These organizations are part of an international movement of Best Practice Spotlight Organizations (BPSO).

The Hospital del Trabajador opened in 1971 in Santiago. It’s a highly complex center that belongs to the ACHS health network. It specializes in the treatment of comprehensive trauma, burns, distinctive rehabilitation and occupational diseases. It works with multidisciplinary teams and state-of-the-art equipment to deliver a complete service to all patients. Since 2015, a modernization plan has been taking place, that will allow the hospital to strengthen its current infrastructure. The hospital crew is composed by 207 doctors, 184 nurses, 325 nursing assistants, 209 health professionals (kinesiologists, pharmaceutical chemists, social workers, occupational therapists, psychologists, speech therapists, medical technologists) and 80 people who collaborate in the administrative area.


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Victoria Alarcon
Communications Officer/Writer
Registered Nurses' Association of Ontario (RNAO)
Marion Zych
Director of Communications
Registered Nurses' Association of Ontario (RNAO)