Welcome to the newest LTC-BPSOs pre-designates: 2021-2024

By: Citlali Singh, program co-ordinator, LTC Best Practices Program


RNAO is delighted to see long-term care (LTC) homes continue to pursue practice excellence while also facing the challenges of COVID-19. A strong response from across the province for the 2021-2024 Long-Term Care Best Practice Spotlight (LTC-BPSO) request for proposal (RFP) was received. We celebrated with a virtual launch in the spring. LTC homes that are interested in being involved are invited to attend the information session about the next RFP on Oct. 8 (click here to register for this free event).

Meet the new LTC-BPSOs:
Blue Water Rest Home Inc. 

Blue Water Rest Home (BWRH) is a charitable, not-for-profit LTC home located in Zurich, Ontario. It serves a population from various communities along the beautiful shores of Lake Huron. BWRH is governed by a board of 11 directors. It has provided top-quality care for residents since 1965, and continues to be a ‘home of choice’ in south western Ontario.

Number of residents: approx. 65

Number of staff: approx. 100

BPGs selected for implementation:

  • A Palliative Approach to Care in the Last 12 Months of Life
  • End-of-Life Care During the Last Days and Hours
  • Person- and Family-Centred Care

LTC-BPSO liaison: Natalie Husnik, charge RN, Blue Water Rest Home Inc.

LTC-BPSO coach: Sue Sweeney, LTC best practice coordinator, RNAO

Overall goal for LTC-BPSO: BWRH sees the resident and family as the centre of care and exceeds quality assurance standards of excellence in care, as evidenced by resident satisfaction and positive resident outcomes.

Errinrung Long Term Care 

Errinrung Long Term Care is located in the beautiful small town of Thornbury, Ontario on the shores of Georgian Bay. It is owned by Southbridge Care Homes, managed by Extendicare, and accredited by Accreditation Canada. 

Number of residents: 60-bed LTC home with attached 45-bed retirement community

Number of staff: 51

BPGs selected for implementation:

  • End-of-Life Care During the Last Days and Hours
  • Person- and Family-Centred Care
  • Risk Assessment and Prevention of Pressure Ulcers

LTC-BPSO liaison: Dona Kurian, director of care, Errinrung Long Term Care 

LTC-BPSO coach: Ruthanne Lobb RN CCMP CIPP/C, LTC best practice coordinator, RNAO

Overall goal for LTC-BPSO: Errinrung Long Term Care is committed to continuing the process of implementing many BPGs in its home. BPGs are valuable, evidence-based tools to guide practice and ensure that the highest quality of care and service is delivered to residents and their families. BPGs also create an innovative and enriching workplace for staff to practice in.

UniversalCare Canada Inc.  

UniversalCare Canada Inc. is an organization that provides operational and clinical supports to 13 LTC homes and eight retirement homes across Ontario.  UniversalCare is the inaugural LTC-BPSO host and will provide supports to its 13 LTC homes as they achieve BPSO designation.

Number of residents: 1,175 collectively

Number of staff: approx. 800

BPGs selected for implementation:

  • Assessment and Management of Pain
  • Person- and Family-Centred Care
  • Promoting Safety: Alternatives to the Use of Restraints

LTC-BPSO liaison: Sara Ryan, RN, director of clinical services, UniversalCare Canada Inc.

LTC-BPSO coach: A collaborative approach to supporting the homes across the province will be led by UniversalCare and members of RNAO’s BPSO team

Overall goal for LTC-BPSO: to be recognized as a group of LTC homes that is leading in quality care excellence.