Advanced Clinical Practice Fellowships

Developing a Competency-Based Nursing Orientation Guide for the Nurses of Mount Sinai Hospital

Summary

In November 2020 an Advanced Clinical Practice Fellowship (ACPF) in leadership in education with the Registered Nurses Association of Ontario (RNAO) was initiated.  This rewarding opportunity facilitated not only my growth and development in the area of nursing education, but it enriched my appreciation of nurse mentorship and the role of  collaboration towards common goals.  In this case, that goal was to develop a resource guide to help support future design and development of transition to practice initiatives for new graduate Registered Nurses at Mount Sinai Hospital in Toronto Ontario.

As a Magnet organization, Mount Sinai Hospitals’ value of advancing nursing excellence inspires nursing leadership of innovations. This commitment empowered me to take important steps towards enhancing awareness of evidenced based measures to address and manage the significant stress upon new graduate RNs associated with their transition to practice. As well, it underscored the importance of acknowledging the theory-practice gap, or deficit in integrating theoretical concepts in the clinical environment, that pose a risk to patient safety and can bring psychological harm to these novice nurses (Harrison et al., 2020).

Resource guide development followed a systematic, evidence-based approach that employed numerous methodologies including a search of the literature and evaluation of grades of evidence selected, conducting semi-structured interviews with a range of stakeholders and constructing a questionnaire to seek the perspective of Mount Sinai Hospital Clinical Nurse Specialists. The collected data was then examined, analyzed and applied to formulate a collection of recommendations as well as toolboxes containing resources for future development initiatives.

These will serve to help nurse educators to better understand the current state of transition to practice support measures at Mount Sinai, identify priority gaps, perceived barriers and stakeholder receptiveness to taking a revised approach to the transition to practice of new graduate nurses.

This experience not only increased my knowledge and skills in nursing education but connecting with RNs from all levels of nursing who gave of their valuable time and expertise was extremely inspiring. As was, the knowledge gained from interprofessional team members that further enriched this project.

 

 

Overall Learning Goals

My original overall goal was: to gain the knowledge, skills, and expertise in nursing education to assist me to develop a template for a hospital-wide competency-based nursing orientation tool to meet the learning needs of new hires and those transitioning to new practice settings that will ultimately benefit patient care

A learning plan to accomplish these goals, directed by the SMART approach was followed. In the process, however, various goals were altered to accommodate realities around attainment. This included goals around the focus and scope of the fellowship as the original overall goal to develop a competency based template was overly ambitious and the scope too broad.  Although original goals around implementing various data collection methods, analysis and application were fulfilled, their direction changed.  Overall, goals became focused only upon the development of educational initiatives to support the transition to practice of new graduate nurses. Ultimately, this resulted in a series of evidence based recommendations intended to enhance future development of transition to practice support processes for new graduate RNs, as well as a series of resources to further assist that endeavour.

Overall, the knowledge and skills gained by altering goals that better reflected the tremendous scientific scrutiny and processes that are necessary to support the development of organizational education tools provided me with one of the best outcomes from this fellowship. This included increasing my knowledge and skills around the necessity of techniques to secure stakeholder support and buy-in, application of tools to grade evidence that reflect the highest quality and curriculum mapping requirements.  My knowledge and skills around applying high grades of evidence to structure the data collection processes that are necessary in the development of interview questions and questionnaires, that reflected quality and received positive feedback, were also further enhanced.

None of this would  be possible however without the enhanced researching skills which are core to developing as an expert in nursing education that were also fortified. As a result, I was able to secure evidence that reflected reliably and quality. 

 

Outcomes

Patient Outcomes

The recommendations made in this guide, and the tools provided therein, will enhance nurse educators' insight into the benefit upon safe and quality patient care of taking steps towards adjusting the way we currently transition new graduate RNs to their professional roles at Mount Sinai Hospital.    

The evidence based recommendations made in the educators resource guide such as implementing mentorship programs, introducing a coaching model, standardizing competency assessment, and developing problem based case studies to inspire critical thinking will assist to promote the development of competency and confidence of new graduate RNs. As will, resources such as interactive tools to inspire interprofessional competencies and program evaluation measures.   

There are numerous consequences to safe and quality care suggested as a result of new graduates who are not adequately equipped to manage the significant challenges of today's hospital settings. Settings which see high acuity and advanced technology that is now consistent with what was once considered entry level units. This warrants concern considering researchers reveal troubling gaps in entry level competencies and practice readiness of new graduate RNs.  A study by Kavanaugh & Szweda (2017) for example, revealed that only 23 % of newly graduated nurses demonstrate entry-level competencies and practice readiness.

Further threats to patient care in the form of risks to retention as a result of over burdened new graduates leaving the workforce also looms. Worrisome figures suggest 25-37% of new nurses leave the profession by their second anniversary (Canadian Nurses Association, 2007)

Therefore, although there are no verifiable outcomes that can currently be defined as an immediate result of this fellowship, arguably, the long term outcomes of improving educational supports today that result in a more competent and well prepared RN of the future will be very significant.

 

Staff Outcomes

There were several outcomes that transpired as a result of this fellowship. Without question, the most significant outcome is that of enhanced awareness of the challenges faced by new graduate RNs transitioning to practice at Mount Sinai Hospital. This inspired several CNS to voice reflections about potential consequences to patient care of not taking steps to address them. Although most nurse educators already had an awareness of this issue, until now, no effort has been committed to bring it to the forefront. This was accomplished through a presentation to introduce this fellowship, as well as data collection measures which involved interviews and a questionnaire to unit CNS. These combined efforts,  inspired much needed discussion around strategies to manage current gaps. Not only did this process bring awareness to gaps in current orientation practices, but it informed CNS of other initiatives for new graduate RNs such as a formal transition to practice program. 

Post fellowship CNS feedback indicated a continued commitment to collaborate with the nursing education department towards common goals around improving current transition to practice processes. In addition, the Nursing Education Dept has voiced positive feedback on fellowship recommendations made and the resources identified in the educators guide, indicating they will play a role in future program development.

Overall, the importance of this outcome was punctuated when considered in context of  information revealed during fellowship interviews with local university nurse educators. These educators warned of gaps in the competency and confidence of new graduate RNs impacted by the pandemic. As a result of COVID-19 control measures, nursing students have gone without clinical placements, which, they warn, will hold potentially serious impacts upon cohorts until at least the year 2022.  Raising awareness around these additional gaps will serve to improve patient care and reduce stress upon new graduates. In addition, it has fostered collaboration between university nurse educators and the Dept of Nursing Education to devise solutions.

On a unit level, further positive fellowship outcomes has been related to my advancing as a nurse leader and empowering frontline RNs. This has resulted in two nursing colleagues expressing interest in taking on practice innovations that will serve to advance quality patient care. 

 

Overall experience

The overall personal experience of this fellowship has been enormous.  The experience of meeting such gifted and engaged health care professionals has been tremendous and very inspiring. From mentors sharing their incredible expertise, to hearing the orientation experiences of front-line junior RNs, to interprofessional healthcare team members sharing their value and respect for the profession of nursing, all have played a role in the success of this project.

 An example of mentorship which has resonated was an experience I had with a nurse manager of an American nurse residency program.  After feeling defeated post sending requests to over 25 hospitals for more information about their residency programs, I was contacted by Laura Bolella from Baystate hospital in Massachusetts. Laura not only invested her time and energy into having a meeting with me but she sent ample resources and hospital material describing their program.  This extraordinary show of kindness from a fellow RN who helped a stranger from another country spoke volumes. 

Laura remained a mentor for me throughout the project. So, an unexpected mentor was found! One who I suspect, will remain as a source of support and direction in the future. 

In addition, I cannot thank the RNAO enough not only for this opportunity but for their incredibly

 well supported educational resources which served as such amazing references for this project

All in all a total success!