Evidence boosters

Implementation impact: Person and Family-Centred Care

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Spectrum Health Care is a provider of home health care with three locations across Ontario and more than 200 nursing staff members. Dedicated to elevating the patient experience, this BPSO implemented the Person- and Family-Centred Care BPG across the entire organization.

The implementation has progressed with the support of Spectrum’s Patient and Family Advisory Council and the leadership of the director of quality, risk and outcomes.