Best practice guideline implementation to improve satisfaction with behavioural support services
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The Behavioural Supports Ontario (BSO) provincial initiative was created to enhance health-care services for older adults in Ontario with complex and responsive behaviours associated with dementia, mental health, substance use, and/or other neurological conditions. The Hamilton, Niagara, Haldimand, Brant BSO team currently supports 86 long-term care homes by providing consultative non-pharmacological recommendations to support resident-centered care approaches to reduce or mitigate these behaviours through capacity building.
