Systems Administrator/Developer

JOB SUMMARY:

The primary responsibilities of the Systems Administrator/Developer  are to ensure the stability, integrity, performance, and sustainability of the RNAO systems/network infrastructure. Other responsibilities may involve other programs encompassing the parameters of Ministry of Health and Long-Term Care (MOHLTC) programs.

RESPONSIBILITIES:

• Plan, design, and develop infrastructure technologies for high availability and security for RNAO.
• Provide technical guidance in the installation, monitoring, maintenance, support, and optimization of those technologies
• Install and upgrade the Drupal content management system and CiviCRM
• Identify and install additional modules, plug-ins and associated software as required 
• Modify system configurations 
• Adapt and integrate modules and other compatible software throughout the RNAO  systems or MOHLTC as required.
• Write Drupal modules as required to handle  specific requirements
• Lead projects as assigned such as developing a Drupal module to solve a specific business problem or implementing functionalities for the assigned program.
• Configure Drupal Content Types, CCK fields and Views.
• Customize Drupal templates to modify colors, layout, and images.
• Research, assess, analyze and recommend technology solutions that meet business and system needs for corporate-grade applications such as server software, backup technology, network monitoring, off site data replication, disaster recovery, etc.
• Prepare high level, detailed technical specifications for implementation
• Troubleshoot & answer support issues and escalate issues requiring management attention in a timely manner
• Assist in the technical implementation of a best practice development framework
• Assess the technical business continuity resiliency of the technical infrastructure
• Research and recommend a combination of best practices and technical solutions to ensure data security, appropriate server/network/workstation administration, and prevention of data loss
• Coordinate backups and perform database/disaster recovery tests for the assigned program
• Coordinate the maintenance of complete technical documentation on all resources on the network and on all process and procedures required to maintain the IT Infrastructure operational for the assigned program
• Maintain relationships with the relevant Open Source software communities
• Other duties as required by the job.

SKILL, KNOWLEDGE AND EXPERIENCE:

• University or College diploma in a related field with three to five years related experience or combination of education, experience, training and/or industry standard certification.
• Strong experience with Linux server administration, installation and maintenance
• Strong experience with open source software, in particular with mySQL, php, Drupal, CiviCRM
• Experience and knowledge with Vmware. Vmware certification would be an asset.
• Demonstrated  technical knowledge of networking technologies, firewalls, vLANs, DMZs, intrusion prevention/detection, etc.
• Knowledge of virtual server technologies including servers, NAS, networks, data replication, high availability configurations, etc.
• Proven experience with capacity planning and performance tuning of enterprise-level systems/network infrastructures.
• Ability to conduct in-depth research into issues and technologies as required
• Ability to develop and maintain effective technical documentation, including current/future states during upgrades or system implementations. 
• Ability to troubleshoot, diagnose and resolve issues with servers, workstations, storage devices, network devices, firewalls, and other information technology equipment
• Understanding of relational data bases, workstations, servers and related peripherals.
• Good communication skills to communicate with team members and staff members in order to provide or get information.

EFFORT:

• Work flow requires meeting regular deadlines that may require an increase in speed, re-prioritizing the workload and meeting multiple demands.
• Concentration is required for short and long periods of time to maintain attention to detail and accuracy
• Ability to work independently and in multi-disciplinary teams with high degree of accuracy.
• Sight, touch and hearing are required to check amounts, file information, perform data entry tasks and answer general inquiries
• Physical demands include sitting at a computer to process information,  and lifting and moving hard drives and monitors, lifting servers and network devices and bolting them to the rack.

WORKING CONDITIONS:

• Works in a climate-controlled office environment and within the server room with regular exposure to  distractions, interruptions, stress from multiple demands, and noise.
• Typical conditions are such that  no risk or injury is possible.
• Required to work overtime on short notice at off hours from time to time to resolve critical system/network issues.

FULLY VACCINATED IS A MANDATORY REQUIREMENT.

RNAO is working hybrid with two mandatory days at the home office. We thank all candidates for their applications, and qualified applicants will be contacted.

RNAO is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of the communities in which we live. Accommodations are available to all candidates identifying a need during all or any parts of the selection process.