Implementation Manager

JOB SUMMARY: 

The Implementation Manager is a member of the International Affairs and Best Practice Guidelines (IABPG) Centre, whose role focuses specifically on the RNAO Clinical Pathways Program. The goal of this program is to promote technology-enabled evidence-based practice in Ontario’s long-term care sector through the implementation of RNAO Clinical Pathways which are digitized versions of RNAO’s Best Practice Guidelines (BPG). The primary function of the implementation manager is to facilitate the development, implementation and evaluation of RNAO Clinical Pathways funded by the Government of Ontario and other funders. The role incorporates the application of implementation science at the individual, organizational, and system levels using two frameworks: Knowledge-to-Action and Social Movement Action.

RESPONSIBILITIES: 

• lead the development, implementation and evaluation of knowledge transfer strategies, programs and professional development offerings targeted to individuals, groups and organizations
• collaborate with other members of the IABPG Centre to support Best Practice Spotlight Organizations (BPSO) (i.e., BPSO Directs, BPSO Hosts and/or BPSO Ontario Health Teams (OHTs) implementing the RNAO Clinical Pathways
• regularly engage with large corporations using a systematic approach to support the implementation of the RNAO Clinical Pathways in the long-term care homes they own or manage
• establish and maintain strong relationships with internal and external partners
• collaborate with colleagues and other partners to develop evidence-based RNAO Clinical Pathways and curricula to support knowledge transfer
• facilitate or co-facilitate in-person and/or virtual small and large group professional development offerings using principles of adult learning
• provide guidance and direction to project coordinators to plan and execute portfolio deliverables
• contribute to activities related to the planning, implementation, dissemination, evaluation and marketing phases of the RNAO Clinical Pathways and other funded or related projects, as required
• contribute to the development of funding proposals in collaboration with the Director, Associate Director(s), and/or Senior Program Manager
• develop and submit abstracts for presentation, publications and other formal academic/scholarly activities
• contribute to performance reviews of project coordinators and Implementation Specialists, and liaise with the Director, Associate Director(s) and/or Senior Program Manager as required to create a collaborative and productive work environment that fosters professional growth and engagement of employees in the IABPG Centre
• engage on social media to promote the uptake and dissemination of activities related to the RNAO Clinical Pathways and BPSO programs
• other relevant duties as required by the job

SKILL, KNOWLEDGE AND EXPERIENCE: 

• registered nurse with current registration with College of Nurses of Ontario
• masters degree in nursing or related field and a minimum of five years’ related experience
• experience in the role of Director of Nursing or Director of Care in the long-term care sector
• knowledge of the long-term care sector and related initiatives
• knowledge of and passion for both implementation science and social movement approaches, concepts and principles
• experience with the BPSO program or the implementation of BPGs or RNAO Clinical Pathways would be considered an asset
• judgement required to resolve unusual or sensitive inquiries and negotiate with partners to achieve desired outcomes
• ability to operate a computer and use a variety of software programs
• excellent communication skills - written and verbal - to prepare reports, proposals, correspondence and answer email/telephone inquiries
• excellent interpersonal and leadership skills to engage and collaborate with staff and external personnel
• knowledge and skill in planning and facilitating learning events and programs targeted to small and large groups, in person and virtual, including curriculum development, delivery and evaluation
• positive and enthusiastic attitude with the ability to engage and motivate others
• ability to work independently or with teams including internal and external personnel
• strong leadership, team building and motivational skills and project management experience

EFFORT: 

• travel for home visits, external meetings, in-person staff meetings, and more. Travel, including air travel and overnight stays, may be required for observation and assessment of implementation fidelity, and/or to support dissemination activities. A valid driver’s license and a vehicle are required for occasional travel to long-term care homes in your assigned caseload
• workflow requires continuous re-prioritizing of workload, meeting multiple demands, and working overtime as required
• continuous concentration is required to read, screen and appraise a large volume of information daily, prepare documents for publication and prepare reports related to outcomes and deliverables
• sight, touch and hearing are used to read, proofread, write and analyze information and to answer inquiries
• sitting for more than two hours at a time is frequently required to read and write information, work on a computer, answer the telephone and attend meetings

WORKING CONDITIONS: 

• works in a climate-controlled office with some exposure to distractions/interruptions and stress from multiple demands
• typical conditions are such that no risk of injury is present

RNAO is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of the communities in which we live. Accommodations are available to all candidates identifying a need during all or any parts of the selection process.

FULLY VACCINATED IS A MANDATORY REQUIREMENT:
The successful candidate will work remotely until RNAO determines that working from the office is safe, at which point we will gradually return to the office.