Check your progress

Here are some signs that you and your change team are making progress:

you have engaged a group of individuals, including people with direct experience and knowledge about the problem/gap to work through this step.
you have taken into account the concerns, doubts and questions raised by individuals, and have respectfully addressed their concerns.
you have involved formal leaders and/or kept them well informed.
you clearly stated the problem and/or gap.
you have used data to support the problem statement or gap.
you have used a systematic approach and have a clear rationale to support the choice of the knowledge tool.
you could confidently defend your choice of the knowledge tool as high quality and suitable for the needs of staff and other stakeholders.
you have identified priority problems/gaps to address.