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To start assessing your setting’s receptivity to change including all of the multiple concurrent factors, you and your change team can consider the following strategies:
- Determine the areas of strength and the areas where further attention is needed. This will help create the strongest starting point for a change initiative.
- Examine previous change efforts and lessons learned to inform areas of strength and limitations.
- Share your insights with others to begin a dialogue about the proposed change. Listen carefully to other’s feedback, concerns and perception of the change. This insight can be very powerful as others can get involved in the early phases of the change initiative.
- Strive to have the necessary resources available – both tangible and intangible.
- Share endorsements for the change with others in public domains, such as group email, intranet or social media platforms. This can increase awareness and credibility.
- Make time to get feedback from those beyond the change team. By listening to their ideas and concerns, and being open to making revisions to your plan based on what they say, you can delay or thwart resistance and threats to momentum in achieving your goals.
- Engage the energy of early adopters who are willing to get involved and trust that with time and momentum, others will also become engaged.
SOURCES: Land et al., 2013; Sustainable Improvement Team and the Horizons Team, 2018.
