Promoting a practice change to persons and families

Strategies to engage persons/patients and their families

Sometimes, you might want to promote a new practice or a new intervention to persons/patients with lived experience. There are many strategies that can be used to engage this group of individuals. Broadly, the Health System Evidence Taxonomy classified these person-centered strategies into six categories (Chapman et al., 2020):

  1. Information or education provision: strategies to enable consumers to know about their treatment and their health.
  2. Behavior change support: interventions that focus on the adoption or promotion of health and treatment behaviors at an individual level, such as adherence to medicines.
  3. Skills and competencies development: strategies that focus on the acquisition of skills relevant to self-management.
  4. (Personal) support: interventions that provide assistance and encouragement to help patients cope with and manage their health and ongoing medical issues, such as counseling and follow-up on treatment efficacy.
  5. Communication and decision-making facilitation: strategies to involve consumers in decision-making about healthcare.
  6. System participation: interventions to involve patients and/or caregivers in decision-making processes at a system level.