Examples of Conflict Management – RNAO Appendix D
This appendix provides several conflict case scenarios, information about the impact of the conflict, and how conflict can be addressed, managed and/or mitigated.
Registered Nurses’ Association of Ontario. (2012, September). Appendix D of Managing and Mitigating Conflict in Health-care Teams Best Practice Guideline. Toronto, ON, Canada: Author. pp.78-82.
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