Communication Strategies – RNAO Appendix F
This appendix outlines considerations, tips and resources to support effective communication when addressing issues of abuse and neglect of older adults.
Registered Nurses’ Association of Ontario. (2014). Appendix F of Preventing and Addressing Abuse and Neglect of Older Adults: Person-Centred, Collaborative, System-Wide Approaches. Toronto, Canada: Registered Nurses’ Association of Ontario. pp 103-104.
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