Facilitating Client Centred Learning

Recommendation 1: Create a safe, shame- and blame-free environment to assess client learning.

Recommendation 2: Use a universal precautions approach for health literacy to create a safe, shame- and blame-free environment.

Recommendation 3: Assess the learning needs of the client.

Recommendation 4: Tailor your approach and educational design by collaborating with the client and the interprofessional team.

Recommendation 5: Engage in more structured and intentional approaches when facilitating client centred learning.

Recommendation 6: Use plain language, pictures and illustrations to promote health literacy.

Recommendation 7: Use a combination of educational strategies for effective learning: 

1. Printed Materials 
2. Telephone 
3. Audiotapes 
4. Video 
5. Computer-based technology and multimedia presentations

Recommendation 8: Assess client learning.

Recommendation 9: Communicate client centred learning effectively with: 
a. The client; and
b. The interprofessional team

Recommendation 10: Introduce the L.E.A.R.N.S. Model into nursing programs and continuing education courses.

Recommendation 11: Reflect on the integration of the L.E.A.R.N.S. Model into everyday practice.

Recommendation 12: Commit adequate resources to support structured approaches to facilitate client centred learning.

Recommendation 13: Integrate the L.E.A.R.N.S. Model in the delivery of care and services through inclusion in strategic plans and organizational goals.

Recommendation 14: Develop documentation tools to support effective communication of client centred learning.

Recommendation 15: Implement nursing best practice guidelines where there is adequate planning, strategies, resources, organizational and administrative support and appropriate facilitation of guideline uptake among clinicians.