- Enlist the support of formal leaders (e.g., managers, supervisors, chief nursing officers) and ensure they are involved and/or well informed in all processes related to this phase.
- Work with your team to clearly articulate the problem.
- Think about what are the desired attitudes, knowledge, skills, behaviours, policies, outcomes to meet best practices.
- Select a knowledge tool through a systematic, participatory practice.
- Clarify the following:
- What is the knowledge-to-practice gap?
- Who needs to be involved to address this knowledge gap?
- What specific behaviours do those individuals/groups need to change to reduce the gap?
- And how does this differ from what they are currently doing?
- When and where do these behaviours need to be performed?
- Engage champions and recruit staff members who express a need for change. Work as a team and split up the work so that small groups look at different issues, like documentation, education and communication.
- Choose someone who has good facilitation skills to help your group identify gaps in practice and processes.
SOURCES: Bajnok et al., 2018b; Grimshaw & Presseau, 2018; Kitson & Straus, 2013.