Pros and Cons of Conflict: Managing conflict for effective teamwork

Dec 13, 2017, 1:30pm - 2:30pm
About this Event:

This webinar is intended for anyone working in a long-term care home to learn about the pros and cons of conflict and strategies to manage and mitigate conflict in the workplace. Direct care staff, educators, champions, or other practice leaders are encouraged to attend.

This interactive webinar will walk you through the RNAO best practice guideline (BPG) Managing and Mitigating Conflict in Health-care Teams (2012) and associated resources in the LTC Toolkit.

As a result of this webinar, you will be able to:

  •  define healthy work environment
  •  define types of conflict
  •  manage and mitigate conflict in health-care teams
  •  access organizational, individual & team recommendations
  •  access resources to support the implementation of the BPG

A session is also availble on Tuesday Dec. 5, 2017 @ 12 p.m to 1 p.m.

Cost for Members: 
$0.00 CAD
Cost for non-Members: 
$0.00 CAD