This event will explore the new Healthy Work Environments Best Practice Guideline (BPG), Managing Conflict in Health-Care Teams and the recommendations within.

Registration include a copy of the aforementioned BPG for each participant, a light breakfast, and lunch.

At the completion of this workshop, participants will be able to:

• Define conflict and types of conflict experienced in health-care settings (among health-care teams).
• Identify sources and consequences of conflict in health-care settings.
• Describe various conflict management styles and identify their own preferred style of conflict management.
• Discuss which conflict management styles are most effective in specific situations.
• Identify various resources, strategies, and tools that can be used to resolve conflict in health-care settings.

• Student Members: $95.05
• Student Non-Members: $113.00