Conflict Management Workshop

May 2, 2013, 8:30am - 4:30pm
Hyatt Regency Hotel
370 King St W
About this Event:

This event will explore the new Healthy Work Environments Best Practice Guideline (BPG), Managing Conflict in Health-Care Teams and the recommendations within.

Registration include a copy of the aforementioned BPG for each participant, a light breakfast, and lunch.

At the completion of this workshop, participants will be able to:

  • Define conflict and types of conflict experienced in health-care settings (among health-care teams).
  • Identify sources and consequences of conflict in health-care settings.
  • Describe various conflict management styles and identify their own preferred style of conflict management.
  • Discuss which conflict management styles are most effective in specific situations.
  • Identify various resources, strategies, and tools that can be used to resolve conflict in health-care settings.
  • Student Members: $95.05
  • Student Non-Members: $113.00
Cost for Members: 
$155.05 CAD
Cost for non-Members: 
$201.25 CAD